Member Events
Club Knowledge
The Four Phases
The Four Phases, Again
Menu Knowledge
100

This returning event features live jazz music and martini specials.

What is Jazztini?

100

Alongside employees hiding and taking smoke breaks, this is where you can find dry goods such as beverage napkins, plasticware, and to-go boxes. 

What is the 2nd floor catwalk?

100

Within this time frame, a food quality check should be conducted by the server.

What is two minutes?

100

This alliterative step of service is tied to the fourth and final phase of the Member dining experience.

What is Fond Farewell?

100

If a Member isn't interested in cabernet sauvignon, we also offer this red varietal by the glass as one of our House pours.

What is merlot?

200

This complimentary Member Event takes place on the first Wednesday of every month.

What is Member Appreciation Social?

200

This type of printer paper used in all front of house POSs can be best tested with a fingernail.

What is thermal paper?

200

When within 20 feet of a Member, you should be friendly and smile. At this distance, you should acknowledge and greet them.

What is 10 feet?

200

Keeping your table clear of dirty dishes and clutter, staying in your section, and refilling drinks promptly leads to high scores in this InMoment category.

What is Server Attentiveness?

200

This handheld lunch option includes turkey, ham, bacon, American cheese, roma tomato, mustard and mayonnaise.

What is Club Sandwich?

300

This secret ingredient will be featured in February's Mixology 101.

What is sherry?

300

This numerical ClubCorp property recently opened in CollegeTown and shares a beer garden with Tin Lizzy's.

What is 51 on Madison?

300

To paraphrase Beyonce, this item should always be served "from the left, from the left."

What are menus or entrees?

300

Be sure to clear your tables from this direction using this hand.

What is right?

300

Available for both lunch and dinner, this small plate includes cheese sauce, chipotle sour cream, avocado and pico de gallo over a bed of starchy puffs.

What is Asada Tots?

400

This Valentines themed event is complimentary for ONE Members.

What is Champagne Tasting?

400

The UCC services all 96 of these on game days.

What are the skybox suites?

400

From the Member's perspective, a beverage's garnish should reflect this late-afternoon position on a clock.

What is 3 o'clock?

400

This technique, aided by thorough menu knowledge, is used to increase a la carte revenue and has the potential to significantly increase service charge.

What is suggestive selling/upselling?

400

If a Member orders this favorite entree salad with no bleu cheese, be sure to specify if they mean the crumbles, dressing, or both.

What is the Filet & Wedge?

500

As opposed to A la Carte service, this style of service featuring a pre fixe menu will be offered for our Valentine's Day Sweetheart dinner.

What is table d'hote?

500

This behind the scenes UCC employee will hAVe your back in the case of any tech-related issued.

Who is Wes McCall?

500

When pulling or stocking perishables, this acronymic organizational method should be observed to ensure stock is rotated for freshness.

What is FIFO (First In, First Out)?

500

Don't zzz on your dupes -- you could miss this special type of account and the tax exemptions that may come along with it.

What is a Z-account/business account?

500

This dinner entree comes with heirloom tomatoes, asparagus, kalamata olives, capers, radish, parmesan risotto, and white wine pan sauce.

What is chicken paillard?