Building Teams
What is the difference between a group and a team?
shared vision
synergy
answers vary
What is the role of the facilitator?
performs tasks before/during/after meeting
keep people focused/on time
monitor and improve processes
get people involved
A member distracted by work or personal problems that prevent him/her from following through on commitments
Absentee Member
What is the #1 tool to help your meetings be more productive
Agenda!
What might we tell ourselves to rationalize unethical behavior?
Answers vary
cross-functional
When would a facilitator use "round robin" approach
Member who puts everything off until later
Procrastinator
What should happen in the wrap-up phase of a meeting?
Summarize main points
review decisions made
table/plan for anything not covered
What are the first two phases of group development
A team that is used to solve a specific/temporary problem
task force
How can a facilitator engage a silent member?
nonverbal and verbal praise
ask questions
prepare outside the meeting
Member who shows up but hides their lack of participation
Social loafer
What are two "Do's" for video/web conferencing
be courteous
speak clearly
keep body movements to minimum
dress professionally
Identify two barriers to voicing your values?
self-justify behavior
feel no power to change
social disapproval
negative career consequences
family/financial disruption
What is meant by groupthink?
When people reluctantly agree to keep harmony
How does a facilitator deal with an Eager Beaver?
don't embarrass
politely interrupt
use nonverbal to "tone down"
Member who is withdrawn seems indifferent or insecure
Silent One
Identify two "don'ts" to virtual meetings
Make distracting sounds/movements
shout
interrupt others
carry on side convos
What can companies do to establish ethical culture
have code of ethics
top-down ethical behavior
ethics training for employees
stay inside comfort zone
lose the value of the diversitylimit potential
Are there any positive effects?
How are we going to handle a late arriver?
Don't stop meeting
set odd time
make it inconvenient to arrive later
do not "catch them up"
Member who will not budge, refuses to accept group's decisions
Stand Pat
What are two ways you can encourage "having fun" at a meeting
off-site
casual dress
have food
include fun activities
lighten mood
Can you remember at least THREE of the one-word descriptions your classmates gave themselves in our repeating introductions?
Vary