Vocabulary
A type of booking where you cannot get your money back if you cancel.
Non-refundable
Complete: “I’d like ___ book a double room for two nights.”
to
Su reserva está confirmada
Your reservation is confirmed
leisure
leshe
Extra facilities or services provided by a hotel to make the guest’s stay more comfortable
Amenities
Choose the correct option: “The price ___ breakfast and airport transfer.” (include / includes)
includes
¿Cuál es la fecha de llegada?
What is the arrival date?
guarantee
garanti
A reservation that is not yet confirmed and may still be changed or cancelled without penalty; it is provisional and awaiting confirmation.
tentative reservation
Correct the sentence: “The room have sea view.”
The room has sea view
Esta reserva no es reembolsable
This booking is non-refundable
could
cud
A document issued by a hotel or service provider that shows the amount to be paid, the services provided, and the payment details for a guest or customer.
invoice
Make a question: “You need a credit card.”
Do you need a credit card?
El precio incluye desayuno y traslado
The price includes breakfast and transfer
definitely
definetli
To officially provide or send a document, such as a ticket, voucher, or invoice, to a guest or customer.
to issue
Rewrite in polite form: “Give me your passport.”
Could I have your passport, please?
¿Le importaría darme su pasaporte, por favor?
Would you mind giving me your passport, please?
very
feri