Acronyms
IFDOAS
What is Intelligently Follow the Directions of a Superior
What does GRPU stand for
What is Gross Revenue Per Unit
What is the name of the Procedure for changing tires on U-Haul equipment?
What is Clean Lube and Torque
24/7 VS Counter %
What is 20% truck share dispatch
DOAB
What is Do Our Absolute Best
What program do we use when a customer is late returning equipment?
What is start the Red Bar Checklist
You must request a __________ to have equipment receive shop repair
What is Control Number
What is the proper way to make a reservation
What is follow/use the Customer Service Form
What is to grow the route
RAA
Responsibility
Authority
Accountability
What is the purpose of "What do I have to rent?"
What is a through inspection of the ESL
Equipment status issues, Inventory issues, not dispatch, overdue
What city is our closest key city shop located in
What is Denver
What is the Primary Service Objective
What is
To Provide a Better and Better Product and Service To More and More People at a Lower and Lower Cost
Box to Umove %
What is 15%
E X KH = R
What is energy times know how equals results
Name the report that shows you the following on the same page
Transactions, gross, and workload
What is Equipment Utilization Report
What mileage are the PM intervals on our trucks
What is 7500 miles
What is the name of the form you must sign when receiving/shipping out a ubox?
What is BOL ( bill of lading)
What should every customer hear about when at a center
What is Storage
AER
What is Acknowledge Emphasize Reassure
You have 2 DC's
Rented 20 times over the last 4 weeks
What is the workload?
What is 2.5
Decals on wheel wells and fenders display what important information
What is Tire pressure, clean lube and torque specs
What tool do we have to show parking lot layout
What is 331 chart
What is the GRPU goal on the rotation tracker
What is 2.5