Maestro
Daughter calls for mothers account these things need to be verified (4/6)
What is First name, last name, DOB, member ID, medicare ID, and physical address
Qualifications for Medicare
What is +65?
What is certain disabilities?
What is ESRD?
The four levels of Coverage in order
What is
1.Deductible
2.Initial
3.Coverage Gap
4.Catastrophic
What is Saint Joseph, Mo?
This is where you go to access an intent
What is "Add Task"
You can NOT discuss this with an authorized rep
sensitive information
Define part A and what are three benefits
What is hospital coverage?
What is Inpatient or outpatient rehabilitation services after a qualified inpatient stay?
What is Lab tests, X-rays and medical equipment used as an inpatient?
What is Skilled nursing services?
This is the period prior to plan coverage beginning. During this phase of coverage, the member is responsible for 100% of their drug costs for tiers that the deductible applies to until the deductible amount is met.
What is deductible level?
Kieran, Lakota, Seth, and Polly are
Who are Bridget's kids, boyfriend, and cat?
This intent allows you to pull up the account summary
What is Review Medical Benefits?
What is Review Claims History?
What is no restrictions under the POA.
Define Part B coverage and what is NOT covered
What is Medical Coverage?
What is Eye exams, eyeglasses or contact lenses, Hearing tests or hearing aids, Dental exams, cleanings, X-rays or routine dental care, Acupuncture, and Most prescription drugs?
Define the second level of coverage
What is the period after the deductible has been met and the total drug cost is less than the Initial Coverage Limit?
(Initial)
The room number Bridget is in
(2x) Hotel also
What is 322?
Townsplace Suites Marriott Hotel
The group of tabs on the members profile are
What is 360 Overview?
The guardian or trustee for a deceased member can access this information compared to someone who is not
What is Member Medical Information?
You can't have this with out two other parts... Define this part
What is Part C?
What is Medicare Advantage?
The coverage gap is the period between
What is the member meeting the Initial Coverage Limit and prior to meeting True Out of Pocket (TrOOP) cost?
Dad jokes make this person laugh the most
Who is BRIDGET?
The category and Intent used to send out a member id card
What is "Member category" and "send non-marketing materials" intent?
This can be accepted from any caller type authorized or not...
What is accept plan premium payments?
Define Part D and all benefits
What is Prescription drugs?
What is types of drugs most commonly prescribed for people eligible for Medicare , and specific brand name and generic drugs on the plan’s drug list
Catastrophic coverage
What is the period after the member has met the True out of Pocket (TrOOP) cost for the benefit year.
Our trainers full name
Who is Bridget Marie Hassler?