Issue Types
100

I am writing in to appeal D2740 and D2950. It was denied with EOB code ANM and ASJ. Please reconsider for payment.

What is an appeal

200

I received a letter in the mail advising that my appeal was upheld. Can you please send me the documents that were used to uphold my appeal? 

What is an ERISA Document Request?

300

Dr. Paul Marvey is advising that I get implants. I don't think that I should. Can you please clarify what my benefits are for implants?

What is an Inquiry?

400

I just received the EOB for the services I had done on 2/17/2025. You denied them all and I disagree with this. I want to formally request an external appeal and have a clinical person look into this.

What is an ERO/IRO Request?

500

I went to the dentist to have an extraction. When I received my EOB, I noticed I was being charged for a cleaning which I never had. I also noticed that my jaw is extremely sore and my gums are starting to show signs of infection. Please help me get my money back.

What is a QOC & QOS Complaint?