Policies
Cloudbeds
Housekeeping
Ukee Tings
Tricky Questions
100

What is the Pet Policy?

$25 for 1night/ $50 for 2 nights or more per pet/per stay

100

Where would you go for an overview of Arrivals and Departures?

Dashboard

100

What would you do if you saw scratched paint?

Add to the deficiency list and notify on group chat

100

Name 3 restaruants where you can get seafood.

The Floathouse, Howlers, Currents, The Schooner, Sake Sushi.

100

What is the surcharge?

$2.85 daily enviornmental fee. The Ukee Peninsula Motel is working toward becoming a sustainable Ocean Friendly business.

200

What is our quiet time/no noise policy?

Quiet time 9 PM TO 9 AM. No noise policy after 10pm. Guests who incur complaints will be charge 30% of room rate for each night of excessive noise.

200

Where would you go to quickly see available units and their rates?

The Calendar

200

What is something you need to consider when making up the 2 queen beds?

Matching linens

200

Where would you reccomend someone who wanted to go party or for a drink?

The Ucluelet Brewery, ANAF, Howlers, The Eagles Next, Ukee Dog.

200

Where can I park my trailer?

Back in beside the dumpster

300

What is our additional guest/child policy?

Children 2 and under are free, those over 2 are treated as additional persons and are subject to the extra person’s fee ($15/person/night/plus tax)

300

What is the platform to message guests called?

Whistle

300

When do we change the rippled top sheet?

When dirty, hairy, or smelly

300

What would you say to someone about the brown water? Is it safe to drink?

According to the district the worker when slightly brown is safe to use. It is just discolor from the sediment.

300

Where can we put our bicycles?

  • Firstly if they can put it in the car is best, we have security cameras. OR they can chain to one of the poles if available but do not block the walkway.

400

What is out Early Departure policy?

No refunds for early departures

400

What is the End of Day report called and how do you get there?

Payment reconciliation report: 

Classic Reports>Daily Activity Reports>Payment Reconciliation report

400

What items are most commonly taken?

The Den amenities and the throw blanket

400

Name the three beaches and two trails in Ucluelet

Big Beach, Little Beach, Terrace Beach, Lighthouse loop, Wild Pacific Trail (Artist Loop or Aincent Cedars.)

400

Where can we put surfboards?

Leave it on your car.

500

What is our late check out policy?

- 12 PM (free)

- 1 PM ($25)

- 2 PM ($50)

- 3 PM ($100)

500

What do you need to consider when checking in Airbnb reservations?

Update email, get a credit card for incidents, and ensure taxes and surcharge are added.

500

What is included in our kitchenette setup?

  • sets of bowls, small plates, and large plates

  • Forks, knives, large spoons, small spoons

  • 3 Cutting knives

  • 1 Wine opener

  • 1 Can opener

  • 1 Spatula

  • 1 Tongs

  • 1 Slotted spoon

  • 1 Ladel

  • 2 cutting boards

  • 3 pots

  • 1 pan

  • 1 mixing bowl

  • 2 heat trivets

500

What to do in Ukee in a rainy day?

The Ucluelet Aquarium (Canada's first catch-and-release aka. all specimens released back to their home habitats each autumn). Shopping. Can still go for a hike in the rainforest!

500

Where can we hang our wetsuits?

In the shower there is a clothing line that should hold up to two wetsuits feel free to use that