Helpline
Rep can have you look at there screen.
What is shared screen?
COO/Nafta available for orders for how long
What is 18 months?
We should ask for the _____.
What is the Order?
Golden State new name.
What is General Logistics System?
HL logged Calls
What is new rep, product, warehouse and approvals?
Destination Pricing
What is Shipping charges added into cost of items?
If customers decline a quote or order. We should __.
What is a Comment.
Drop ship returns.
What is Custom X5099?
Guide reps
What is 13?
Where to look in 13 when the S-423 tape is not sticking.
What is troubleshooting tab?
If customers say I can get it at "Staples" for cheaper. What should we do?
What is competitor comparison?
Nfax's new name.
What is written order messages?
HL reps are mindful of
What is long hold times?
If Uline error, original order shipped free freight, pick up, or collect. What do we do?
What is reorder ships free freight.
Cust is looking for a specific item we do not carry.
What is offer other options?
Department that handles "lead time of an Item" form letters.
What is Backorders?
HL empowerment for max qty.
What is 5x?
Rep empowerment
What is $100?
What is Liz?
When emails are unclear, who to call.
What is the customer?