This manager is responsible for ensuring each internal and external guest feels welcome and oversees the selling behaviors on the floor.
Who is the Gem?
100
To view peak sales and hours by day, go to this section in Kronos Scheduler.
What is Kronos forecast Planner?
100
What are the two types of deliveries ( excluding UPS ) that stores will receive during the holiday period?
What are Regular shipment and CEVA?
100
During holiday season it is important that stores update this weekly to let guest know about store hours, salon offers, and store events. Scripts have been provided.
What is the Telephone greeting?
100
This is a private lable guest favorite.
What is the ULTA Blockbuster?
200
This individual is expected to drive sales, maintain dept standards, and communicate needs of this key dept to all team members?
Who is the fragrance champion?
200
The budgeted allocated hours dedicated to fragrance during weeks 43 - 47 can be found on this form?
What is the Budget breakdown?
200
What weeks will we receive regular deliveries?
What are weeks 44 and 46?
200
To aid with trash and snow removal, this year the store will be receiving these two items.
What is snow salt and shovels?
200
We sell more of this category/dept during holiday season than any other time of the year.
What is Fragrance
300
These individuals move the line quickly and ensure the cashier team is cheerful and friendly to every guest.
Who are the line manager and lead cashier?
300
To ensure proper manager scheduling and planning this document is completed for a month at a time and sent to the DM?
What is Manager Schedule Template
300
The schedule overview for deliveries can be found in these two locations
What is Holiday Binder and Ultanet holiday inventory
300
It is imperative that the selling floor remain full and impactful at all times in order to provide a WOW experience. This operational process must be scheduled hourly, daily, weekly.
What is replenishment?
300
Every associate is to complete the LMS training course of this great giving idea for every person on the guest list.
What is Gift cards?
400
This manager is responsible for maintaining clean backrooms and staging replenishment?
Who is the MSC?
400
These four documents are necessary to help you complete the weekly preplanning in Kronos scheduler.
What are the Operating calendar, managers schedule template, budget breakdown, and managing requests off.
400
Ulta stores will receive this many CEVA deliveries between now and Christmas.
What is 5?
400
These 2 operational processes do not occur during weeks 40-43 and 45-48.
What is planograms and cycle counts?
400
These items drive upt, are last minute sales and make great stocking stuffers, and must be replenished frequently.
What are impulse fixture items?
500
No matter what position or task, this person always comes first? Be sure to always greet, engage, and Thank.
Who is the guest?
500
This time frame it is critical that the daily floor assignments sheets have been completed in advance for the three days and staffing is assigned based on key selling hours.
What black friday weekend?
500
These three items that are on the Automatic Distribution Schedule for Supplies this holiday season.
What are holiday bags, receipt tape, gift cards, merch cards, card blotters and coffee beans, shrink wrap?
500
Outstanding guest service is the #1 way to prevent this from occurring in the store.
What is theft?
500
Our guest cant wait for this promotion! This GWP is critical to the success of holiday and starts wee.k