OPTIONS/Benefits
Order entry
Discount
Final Jeopardy Eligibility
100

What is NO LONGER included in any video tier?

150 hours of dvr

100

Where cn Agents find the Xfinity TV add-ons in the csg pick lists?

Must Haves

XTV AO's

XTV Add-ons

XTV EQP PRIM

XTV Ad-On's

100

Which plans will include Promotional deals for new customer and Move/transfer customers?

Internet 1 product and internet and video 2 product

300

T/F Customers are able to choose any product tier or combination of products and services to build out their plan?

True

300

Which campaign codes are changing with the launch?

ALL campaign codes will be new 

300

Generally speaking, what must a customer do in order to qualify for an Upgrade deal? Select all that apply. 

Add a Line of Business (LOB)

Increase/Maintain Core Price

Bolt-on premier channels

Drop a Line of Business 

Add a Line of Business (LOB)

Increase/Maintain Core Price

500


Which two Internet Speed tiers will have increased speed with Ultimate Choice? Select all that apply.

Connect and Connect more

500

What will be the Add-On ONLY for video tiers with Ultimate package?

Premium channels and Latino tier

500

When does the Ultimate Choice plan launch?

Aug 30

600

Which Everyday pricing changes will be rolled out with Ultimate Choice Plans

Popular and Ultimate EDP is decreasing

600

Where will the multi product discounts be shown when building an al a carte order?

As you are building it and in consent

600

When Ultimate Choice plans launch a customer MUST change into the new packaging?

T/f

F- only if adding a product that qualifies for the multiproduct discount

1000

What products are NOT eligible for the multiproduct discount?

Limited basic

XM

Flex

Self Protect

Internet Essentials