Process
Naming convention for auths/POS
What is Last Name, First Name | Service | POS/Auth | Auth # | Service start to Service end ?
An authorization that is edited to cover previous dates, typically to correct a service/units
What is a retro auth?
Turnaround time for entering New Clients
What is 1 day?
Divisional VP for Support Services
Who is David Yim?
Authorization Item End Date cannot be edited when a service is scheduled past new End Date with this Authorization Item.
The point in which a client is put on hold
What is a 3-month placeholder?
POS without an auth number
What is a placeholder?
7/1/2024 - 6/30/2025
What is Fiscal Year?
Names of the 3 branches of this company
What is 360 Behavioral Health, 360 Support Services, and Z&S?
Clinic sends you a POS with no auth number
Auth is mistakenly sent to wrong subfolder
What is inform the UM Coordinator and drag it to correct subfolder? OR What is enter it for the UM Coordinator?
An official document created with the family and Regional Center that is person-centered and has information on the client's goals and services.
What is Individual Program Planning (IPP)?
The next step if you're not getting responses from the clinic
What is our vision?
Units calculated in the comments do not match the monthly authorized units
What is inform the clinic that we are only entering the monthly authorized?
Location of the funding start date for new clients
What is the start date of the auth/POS?
A document that is added to an existing agreement
Addendum
The absolute last step when completing a task
What is logging emails?
Department responsible for overseeing the coordination and delivery of services for Californians with developmental disabilities.
Who is the DDS (Department of Developmental Services)?
You are unable to enter a New Client due to missing information, therefore not meeting the 1-day turnaround
What is inform the clinic that you are unable to enter the client due to missing information?
Turnaround time for entering auths and placeholders
What is 1-day?
SOC
What is Share of Cost?
Alyssa's favorite DJ
Who is Daddy Dom Dolla?
The phrase ABA
What is Applied Behavior Analysis?
Resolving a placeholder and the vendor number/units/service comes back incorrect
What is inform the LO to have SC correct auth?