SPM
Icon/button that we click to search for Patient?
What is Patient?
Icon/button that we click to search for Patient?
What is Account Inquiry?
Portal that you need to access to create SR Tickets.
What is Client Portal?
Tab that you need to access when working on Primary Claim Rejections?
What is Manage Claim?
Denial code use when the EOB/ERA stated the balance is applied to patient deductible.
What is D001 - Deductible?
From Patient Demographics screen, what is the Icon/button that we click to enter Charges?
What is Charges?
From Visit Screen, what is the Icon/button that we click to enter Charges?
What is New Charge?
Portal where you can find Online Access Folder?
Billing Portal
Tab that you need to access when searching for Payer ID?
What is Resources?
Office listed patient with incorrect date of birth, verified correct demographics in PowerChart or by contacting the office/patient.
What is D006 - Incorrect patient age?
From Patient Demographics screen, what is the Icon/button that we click to search for Patient Date of Service?
What is Ledger?
From Account Inquiry screen, what is the Icon/button that we click to view/update Patient Date of Service?
What is Patient Visits?
You can find the Provider, Systems and AR information on this folder.
Client Profile Folder.
When searching ERA for SPM Provider, you need to enter this under Patient Account#?
What is SPM Claim#x%?
Incorrect Insurance denial code
(Example: Traditional Medicaid insurance was registered but patient actually has Health Options)
What is D022 - Incorrect insurance.
From Ledger screen, What Icon do you need to send the claim electronically?
What is Clm Dtls?
From Visit screen, What name the two buttons do you need to send the claim electronically?
What is Tag and Claim?
When creating IT Ticket for Computer Issue, your Sr Owner should be.
What is BLANK?
In RM, you tagged EOR as...
What is Claim Worked?
Denial code used when Medicare patient enrolled in a MCO and the insurance on file is Medicare.
What is D092 - Pt Has Medicare HMO.
When sending the claim electronically, your claim status should show as?
What is "Bill Now"
When entering an adjustment, the amount should have?
What is (-) sign?
When creating SR Ticket to your Client, your Sr Ticket Status should be?
What is Client Action Needed?
RM stands for?
What is Reimbursement Manager?
When patient have two insurances and both insurances upon verification of eligibility is showing primary or secondary payer.
What is D059 - Verify coordination of benefits.