UMPD GENERAL
VIRGINIA COMPLIANCE
MARYLAND COMPLIANCE
100

This type of coverage pays for damage to your vehicle when an uninsured driver is at fault.

What is uninsured motorist property damage?
100

In Virginia, this amount may be deducted from a hit-and-run property damage claim.

What is $200?

100

This letter is owed to the insured any time there is an approved estimate or supplement

What is Repair Estimate Letter?

200

This document is often used to help verify that the at-fault driver was uninsured.

What is a police report?

200

Virginia regulations require this letter to be sent within 45 days of claim notice and every 45 days thereafter, as well as within 15 days of receiving proofs if the claim remains unresolved.

What is a delay letter?

200

The vehicle does not qualify for diminished value under UMPD. What letter needs to be sent to the insured stating this?

What is the DIV not paid letter?
300

True or False: UMPD covers injuries to the insured.

What is false?

(Those are generally covered under UM Bodily Injury.)

300

This letter is required whenever an insured utilizes a rental vehicle during the claim process.

What is a Rental Denial Letter?

300

The insured is rear ended by OV. The driver and owner are different. The vehicle is uninsured. What needs to be done before applying UMPD?

What is verifying to see if the driver has valid insurance?

400

Establishing this is critical before extending UMPD benefits.

What is liability?

400

Claim Scenario: The insured went to Walmart, came home and noticed damage. What are the next steps in your investigation?

1) Did you call the police

2) Did you ask Walmart if there were any cameras?


400

DOL is 1/11/2026. The insured calls in on 7/25/2026 to make a claim. States her taillight was broken while she was inside the grocery store on DOL. She had taillight replace by a body shop. Now she has water inside her car and ants. No police were called at initial estimate. Will UMPD apply?

RT with team

500

A claimant alleges the other driver is uninsured but provides no supporting documentation. The adjuster needs this first.

What is proof of no insurance?

500

The insured was involved in an accident and only exchanged a name and phone number with the other driver. No license plate, VIN, or vehicle information was obtained. Multiple contact attempts to the other driver have been unsuccessful. As the adjuster, what should you do next?


RT with team to see best practices


500

The NI files a claim stating he was a victim of a hate crime and there were 20 EBikes in front of his home and caused the damages. He states there's video footage proving this.

The appraiser reviewed DRN and saw sightings of the damages taped up 6 months ago.

Will UMPD apply?

What is No? The damages are pre-existing and he prejudiced our rights to possible recovery.