ATRs
CFR Inquires
OI Update/adding
DPDB Benefits
Provider Network
100

ATR is short for what?

Adjustment Team Requests

100

What site do you go to for the CFR Inquries

CPS Dental

100

Where can you edit OI in Jacada

Change Dental

100

What tab will you click to find the Banking Arrangements

General Information

100

What site do you go to to locate INN providers

Superuser/Admin Portal

200

What is ATRs used for 

Check Tracers

200

What section is the CFR Inquiries found

CFR Support Forms

200

What CPI indicator do you put for Secondary?

C

200

What tab would you find the U&C Percentile

General Provisions

200

What option do you press under Show Me

Provider Network

300

What JIA is used for an ATR

Dental-Check Tracer

300

How do you start the CFR Inquiry

Add New Item

300

What Oth Ins Type would you put for UMR is primary or No other insurance

NO

300

What tab would you go to to find Annual Maximum

Schedule of Benefits

300

What are the main 3 ways you can locate providers

Location, Dentist Name, Practice Name

400

Where do we get the check information from

Check Browse

400

Do you fill out a Calltrak for a CFR Inquiry

Yes

400

What JIA would you use when entering other insurance 

OI Information 

400

What tab would you go to, to locate the coverage table

Special Processing

400

How would you get the list of provider to come up 

View Providers

500

What is the last step on the ATR for it to be complete

Change status to Open and save request

500

What is the last step to complete the CFR Inquiry

Hit the save button

500

What JIA would you use when there is no other insurance 

Self-No Other Dental Coverage

500

What tab would you go to, to locate TMJ coverage

Medical Benefits

500

Do you need the member id number to locate providers

Yes