TS General
TS Troubleshooting
TSC
TSC, Cont'd
NM/FTCS Misc
100

What dose TIE stand for in TIE Report?

Technology Infrastructure Experience

100

What is generally the first step in fixing a scanning issue?

What is run scanuser, or throwing the scanner out the window.

100

This proprietary software can be referred to as a "one stop shop" for Advisors and their team

What is Advisor Desktop

100

Where can an advisor and their team access unpresented PX plans?

What is PX Planning Dashboard in Advisor Desktop

100

What year was Northwestern Mutual Founded?

What is 1857.

200

These are our new TIE Goals?

What is 85/85 

200

When all else fails do this?

What is Rebuild the computer.

200

This action an advisor or team member can take allows them to get credit for their planning efforts

What is clicking present

200

What feature in Advisor Desktop allows teams to create templated tasks for Opportunities and Projects?

What is Workflows

200

What year founded the first iteration of FTCS?

What is 2015

300

What assignment group do we send Zoom Account creation request too?

What is ITSM.Meeting Experience.T2

300

Can I just buy a computer off of Amazon that's cheap for my NM business?

What is NO!

300

This needs to be in place to allow team members to view Insights reports on behalf of their Advisors, which can only be set through the Advisors CRM

What is Team Specific Authorization

300

Which all-inclusive report would you run to see a list of all clients in addition to products, last presented PX and last purchase date?

What is Client List Overview

300

What was the South Tower originally built on?

A lake

400

Where are our GA folders stored?

What is //nm/dfs03/nsd/

400

What causes this error in Zscaler

" Inconsistency in user credentials is detected."?

What is logging in with your own credentials.

400

Al Granum scientifically quantified what it takes to measure success by identifying the number of candidates who grant factfinding interviews who then ultimately become clients- referred to as this ratio

What is 10-3-1 Ratio

400

What is the first step to start a Term Conversion App in NMC Digital Apps?

What is prepare and import an Inforce Illustration

400

What NM asset lies at the bottom of Lake Michigan?

What is the Edmund Fitzgerald

500

What access does form 92-0413 provide?

What is NetX 360

500

How do you segment your contacts in CRM?

What is talk to your TSC.

500

NM purchased this company that lead to the development of PX

What is Learnvest.

500

What provider does NM utilize for account aggregation?

What is Yodlee

500

In what year did Home Office receive their first computer?

What is 1957.