Fees/Billing/Invoicing
Worker Guidelines
Supplier Guidelines/Requirements
About the Client
100

How long does UNC have to pay an invoice after receipt? When does the supplier receive payment remittance after invoice payment?

UNC has 45 days to pay invoice after receipt. 

Supplier receives payment remittance within 7 days of payment from the client.

100

What is the required compliance document that allows suppliers to share a worker’s information with RightSourcing and UNC Health?

The RightSourcing Authorization Release Form

100

What is the maximum amount of candidates that a supplier can submit to an open requisition?

5

100

Where is UNC Health headquartered out of?

Chapel Hill

200

What is the UNC work week defined as? How does this differ from the Rightsourcing work week?

UNC - Sunday 6:30 AM - Sunday 6:29 AM.

Rightsourcing - Sunday 12 AM - Saturday 11:59 PM

200

Orientation is not required under what circumstance?

Worker is a return traveler/worker and has worked with UNC Health within the past 6 months

200

Per the Supplier Handbook, Suppliers are required to pay their worker what multiplier for OT Hours?

1.5x the pay rate (or time and a half). 

Even though Rightsourcing bills 1.25x the bill rate for OT, suppliers legally must pay their workers 1.5x the pay rate for OT in accordance with state laws.

200

What is the rebate percentage UNC Health will receive on the MSP program spend after the first year?

3%

300

What is the call back minimum for UNC Health, as stated in the MSA and Supplier Handbook?

2 hours

3 hours for Cath Lab

300

What is required for a worker to change suppliers?

Worker must complete 2 consecutive contracts or be removed from UNC Health for 30 days after completing 1 contract. 

New supplier must onboard/credential the worker prior to the switch being finalized.

300

Per the Supplier Handbook, in what 2 instances COULD a supplier be billed a cancellation fee?

1) Assignment cancellation within 7 days of start date.

2) Resignation without 2 weeks notice

300

What is the targeted overall cost savings percentage RightSourcing aims to achieve for UNC Health in the first twelve months?

6.5%

400

Guaranteed Hours for a traveler do not apply in which 3 instances?

1) Client cancels 1 shift per 2 week period. 

2) Worker calls off or volunteers to go home early without being forced by the client.

3) Holiday weeks

400

If a worker misses a time punch, what action should they take?

They should report it to their manager for correction in MyTime/WFM. They should also report it to their agency so that they can validate if a corrections workbook needs to be submitted.

400

Suppliers are not eligible to bill time under these 3 circumstances.

1) Worker's licensure or other required documentation are out of compliance.

2) Hours that are deemed non-productive hours (i.e. sick time)

3) Adjustment request submitted outside of 60 days from the date worked.

400

UNC Health is North Carolina's largest ________ ?

Academic Health System

500

What is the minimum requirement of hours that a worker needs to be on assignment to convert to perm with no additional fees?

Nursing/Allied - 468 hours

Non-Clinical - 520 hours

500

True or False - According to the supplier handbook, Holiday Time can be billed between 7 AM and 7 PM if the worker worked on the following holidays?

New Year’s Day, Christmas Day, Thanksgiving Day, Memorial Day, July 4th, Labor Day, MLK JR. Day.

False - The worker must work between 12 AM and 11:59 PM on those holidays

500

What is the minimum General Liability insurance coverage required for suppliers in the UNC Health Program?

General Liability Insurance with limits of at least $1,000,000 per occurrence and $3,000,000 aggregate.


500

What is UNC Health Vision Statement?

To be the nation’s leading public academic health care system