As-Is Process Basics
A method that identifies, analyzes and improves the present existing business processes
What is business process improvement?
Unnecessary steps or delays.
What is waste?
The goal of the Future‑State process is to improve this.
What is efficiency?
Common tool for identifying root causes.
What is a fishbone diagram or Ishikawa?
A diagram showing the current steps undertaken to perform a task.
What is a process flowchart?
When too many tasks rely on one person or team.
What is a bottleneck?
Lean principle focuses on eliminating this
What is waste?
Technique that asks “why” five times.
What is the 5 Whys?
Captures how tasks actually happen, not how they’re supposed to.
What is an As‑Is process model?
Duplicate data entry.
What is redundancy?
Future workflows should reduce this type of activity.
What is non‑value-added work?
The practice of directly watching and documenting how a process is currently performed
What is observation?
Visualizes how a product or service moves through a process.
What is a value stream map?
Metric showing how long a process takes from start to finish.
What is lead time?
One way to validate a future‑state design before full rollout.
What is a pilot test?
The use of technology to streamline and manage business processes.
What is process automation?
A key reason to analyze the As‑Is process.
What is identifying inefficiencies or improvement opportunities?
Methodology focused on minimizing defects and variation in processes.
What is Sigma?
The ideal outcome of an optimized workflow.
What is a more streamlined, error-free process?
Technique for team-based brainstorming improvements.
What is a workshop?