FLV
Who can complete the verification process?
Who is the NI, Listed Spouse, or POA
This person(s) can complete the ULD review
Who is the NI, Listed SP, SNI or POA?
When the caller is an agent what information can they provide as verification?
what are any 2 of -
What state can we not ask to verify current occupation and education
What is New York?
FLV policy is pending cancelation for POGA and pop, you receive valid POGA. What does guidelines advise you to do?
You should send pv55 for pop, cancel can not be removed until ALL requested proof is received.
**change management
If ULD/PV driver is stated as deceased who can communicate that information.
Who is a reliable source. Agent, NI, Sni, Sp, household member, Etc.
unlicensed consultants can only ______ customers on coverages but may not provide counseling assistance.
what is Educate
*FAQ
Information for who should be received before a manual refund request can be submitted.
who is all referred drivers
When policy is FLC and NI calls advising Agent error, what is the next step?
what is Agent must call in and advise Agent error before escalation can be submitted.
Who can complete a PV review
Who is Agent, NI, Listed Sp, SNI and POA
What information can we update with a person listed/driver on the policy? (non ni/sni/sp)
what is:
-update relationship to spouse,
-update driver information(except change to rated driver)
-Personal information can be confirmed NOT provided
This type of delay is out of the Customers control and may warrant an accommodation
what is a mail delay or moratorium?
Florida NI advises they want to added Uber to there vehicle use what can't be on the policy to allow ridesharing?
SR22 filing
General underwriting information that can be provided to ________
Who is Anyone?
*FAQ
A North Carolina policy is changed from retained to ceded due to FLV NR, you would email this department for review
who is NC Cession Reporting
If there is an authorization note on policy that extends Authority for policy info and to make changes can that individual complete FLV, "Duration must be stated one time or all. "
What is Yes or no lol