It's Pronounced Ess-Eh-Pee
Where in SAP do you take a one-time payment?
Account Overview > Take Payment
True or False:
You can only see the Billing address in TLC.
All false, all the time.
Does Linda ever listen?
Sometimes.
To search by BTN in Triad .... do you use the area code?
Nopers.
What is a Uni-Tator?
It's US!
Also, a happy little potato with unicorn parts.
How much is a Bill Reprint?
$4.40 CAD
or
2 Loonies, 1 Quarter, 1 Dime, and a Nickel
What type of Order is it when the Type is listed as "O"
Out Order
When will you create a ScratchPad Note in Unicorn?
Never ever, not even in a bagillion years.
True or False:
We can grant credits for both PPV and VOD content.
Falsity false false false.
We cannot credit for PPV (must call tech support for this) we can only credit VOD.
What system should we check every single shift, once we are done training, that will make Amanda's heart happy?
Kronos.
Who are the Bestiest 2 Trainers?
Christine Cosburne and Laura Yestrau
:) :) :) :) :)
We appreciate everything you folks did!!!!
Would you give Mr. Clarke a personal loan?
Unlikely, but I'll accept reasonable arguments at my discretion.
Where will you go to see what amount the customer is being charged for their Internet promotion and how long they will have it for?
Service Details > Discount Plans
What is the maximum PPV limit that we can assign without Amanda's approval?
Two - Fiddy.
What body part does Amanda least enjoy, visually. And what is her son's name?
Toes and Jace.
I'll also accept "Just type LOG" as an answer.
When issuing a miscellaneous adjustment for a payment return charge, what would you select for the Line of Business?
All
What is the important next step after adding a calling feature?
Don't Forget to Transmit Order!!!!!
What are the 3 levels of the Unicorn Hierarchy (tree)?
Customer level, Account level, Service level
How do you indicate a credit amount in the OTC/credits folder?
Put a "-" beside the amount.
Is Mike more mature than Sanjeeta?
Obviously not, based on this question alone.
Prorate this:
$336.63 monthly charge, only charged for 9 days.
$100.99 ... I think?
How do you add a Flex 5 package in TLC?
Services and Equipment Tab > Right Click > Edit > Modify Circuit Equipment > Search for Flex 5 > Add the 5 Calling Features
What folder will you access to view a Unicorn issued invoice?
The Bill folder
Silver Screen Classics HD is part of which TV package?
Best.
Almost as Bestiest as Team Uni-Tators, but not quite.
What is Laura Yestrau's postal code?
R2V 4N2