BEFORE YOU FLY
When will you receive your email with travel and arrival info before training begins?
By close of business Friday before your start date.
What are the three core trainee uniform pieces?
United jacket, white shirt, black pants/skirt.
What color jeans are allowed on casual days?
Only blue or black (no holes, frays, or patterns).
How long can fingernails extend past your fingertips?
¼ inch maximum.
What color must all uniform shoes be?
Plain black (leather or leather-like).
How many checked bags are you allowed when flying to training on United?
2 checked bags (70 lbs each), plus one carry-on and one personal item.
When must the United blue jacket be worn?
At all times inside the training center and to all training events (may remove only in classroom).
What must you always wear with sneakers on casual days?
Socks — either black/white or no-show as allowed.
If your hair is longer than shoulder length, how must it be worn during training?
In a bun, twist, or updo — not a ponytail or half-up style.
What’s the acceptable heel range for uniform shoes?
Between ¼ inch and 3 inches.
True or False: If you drive to Houston, you must pay for hotel parking.
False — parking is complimentary.
What color and style must your belt be?
Plain black, business style, simple buckle.
What are “Spirit Days”?
Designated theme days (e.g., NFL Wednesdays, Pride Month, etc.) to celebrate diversity and fun.
What is the rule for visible tattoos?
Allowed on arms, wrists, legs, and feet if badge-size or smaller; none on face, neck, hands, or chest.
What are examples of approved women’s shoe styles?
Pumps, Mary Janes, loafers, Oxfords.
What must your passport’s validity be in order to attend training?
At least 18 months before expiration.
Are charm bracelets or pins allowed on trainee uniforms?
No. Charm bracelets and pins are not permitted.
On Ditching Day, what type of clothing must you wear?
Dark, quick-dry gym-type clothing that covers knees and is modest.
What’s the maximum length allowed for beards?
1 inch. Must be neat and filled in.
Which 3 company coats are approved outerwear?
Tech coat, Puffer coat, and Wool coat.
Name 3 optional but helpful items past trainees recommend bringing.
Any three of: refillable water bottle, snacks, study aids, hair accessories, extra hangers, laundry items, or umbrella.
What happens if you repeatedly fail to meet appearance standards?
Possible disciplinary action, up to release from training.
During FAM Self-Defense, what kind of attire is acceptable?
Comfortable gym clothes (dark or light), sneakers, and hair secured.
How many earrings are allowed per ear, and what’s the max size for hoops?
Up to 2 per ear; hoops no larger than a dime.
What luggage brand and tag color are approved for flight attendants?
TUMI luggage with one blue tag and one plain tag.