Deductibles
File Handling
State Specifics
Completed UPD Split
100

What is the deductible that is offered in the State of Virginia if the at fault party is unknown?

What is a $200 deductible.

100

Named insured walks out to vehicle that was parked and unoccupied. Claimant is unknown and PH vehicle was struck. What is the correct type of loss?

What is Non fault - moving hit and run - phantom vehicle.

100

Where can you look to see if uninsured motorist applies for Tennessee?

What is in atlas under policy and coverage.

100

Policy deductible in VA $500. UPD investigation completed. Claimant unknown. Payout on claim was $5000. UPD deductible is $200. What should be under collision and what should be under UPD? 

What is collision $4,500 and UPD is $300.

200

What is the deductible for UPD in the state of Pennsylvania?

What is no coverage available.

200

What is the proper documentation for a Tennessee known claimant with collision coverage?

What is TN: CLMT KNOWN W/ COLL: $0 DED, P/R, REN UP TO UPD LIMITS

200

In region 7, are there any states that UPD can apply if there was no contact between claimant and the insured? if so what states?

What is Tennessee and Virginia

200

Policy holder deductible $1,000. Risk/loss Tennessee with claimant known and confirmed no insurance. UPD applies with a $0 deductible. Total estimate was $1,500. What is the amount coded under collision and UPD?

What is collision $500 and UPD $1,000.

300

What is the deductible in Maryland if we don't know who the at fault party is?

What is a $250 deductible.

300

What is the proper paycode for UPD when the insured has collision and when they do not have collision coverage? (2 answers)

What is 2U with collision

What is 10 for UPD.

300

What is the deductible for Delaware? And what is needed for it to be an eligible coverage?

What is $250 and police information/contact within 24 hours.
300

Risk/loss Virginia. Collision deductible is $500. UPD applies and is a $200 deductible. Estimate was for $400. What should be under collision and what is under UPD?

What is Collision $0 and UPD $200.

400

Please explain the following UPD deductible:

Policy deductible $500, $1,500 rental coverage.

Maryland risk/loss

UPD known, $250 deductible.

Investigation complete

Check with us

400

Adjuster advises, "Mr. Smith, your policy has collision coverage with a deductible of $500. Since this accident falls under your uninsured motorist coverage your deductible will be $250. You will also need to get police officer name, number and badge number within 24 hours for this coverage to apply." 

The adjuster documented the following: MD: UPD: 250 DED, P/R 24HRS, REN to UPD LIMITS

Is this proper documentation true or false?

What is False.

400

Insureds vehicle is hit while parked in a parking lot. New York risk/loss. PH has liability only coverage. How does the conversation around UPD go?

What is there is no UPD coverage in New York.

400

Risk/loss DC. Collision deductible is $100. UPD applies and is a $200 deductible. No rental on policy, but rental was needed. Rental bill was $1,000. Original estimate was $1,000. What should be coded under UPD and collision?

What is collision $900 and UPD $900 for the rental. They are required to meet the UPD deductible in order for UPD to apply. Please remember that UPD is an EXCESS COVERAGE.

500

What is the deductible in North Carolina if the claimant is known? And unknown? (must get both correct)

What is $100 deductible if known claimant.

what is does not apply.

500

Maryland UPD applies: $250 upd deductible. Collision coverage $200 deductible. No rental on policy, but rental is needed by insured. 

Prior to utilizing upd, does the insured have an additional out of pocket expense on top of the $200 dollar deductible?

What is yes. $50 dollars.

500

Virginia risk/loss. Policy holder is stating that claimant merged into their lane on the highway and took off when PH pulled over. PH has no clmt info. What are the next steps for CSR in this claim?

What is leaving liability pending/unknown, do not offer UPD yet as there is further investigation needed. File must be transferred to TCR1.

500

True or false:

If a UPD split is pending, you may still handle complete the exposure? Inspection has been scheduled.

What is True.