Approaches to Staffing
a contract that does not guarantee any particular number of hours work.
What is a zero-hours contract?pg.96
Appointing workers from outside the business.
What is external recruitment?
The passing of authority further down the managerial hierarchy.
What is delegation?
What is profit sharing?
A leadership style where a manager makes all the decisions without consultation?
What is Autocratic Leadership?
Getting other people or businesses to undertake work that was originally done in house.
What is outsourcing?pg102
the right to command and make decisions
What is Authority?
the idea that workers are motivated by recognition given to them as a group.
What is the Hawthorne effect?
A leadership style where managers allow others to participate in decision making.
What is Democratic leadership?
A workforce that can respond, in a quantity and type, to changes in market demand.
What is a flexible workforce?pg 102
Training that takes place while doing the job
What is On-the-Job training?
the number of people a person is directly responsible for in a business.
What is span of control?
giving employees greater responsibility and recognition by 'vertically' extending their work role.
What is job enrichment?
A leadership style where employees are encouraged to make their own decisions, within certain limits.
What is laissez-Faire leadership?
A method of determining conditions of work and terms of employment through negotiations between employers and employee representatives.
What is collective bargaining?
training given to new employees when they first start a job.
What is Induction Training?
A type of business organization where major decisions are made at the center or core of the organization and then passed down the chain of command.
What is Centralization?
The order of people's needs starting with basic human requirements.
A leadership style where the leader makes decisions, but takes into account the welfare of the employees.
What is Paternalistic leadership?
Organizations of workers that exist to promote the interests of their members.
What are trade unions?
A document that lists personal details, qualifications, work experience, referees and other information about the jobseeker.
What is a Curriculum Vitae (CV)
A type of business organization where decision making is pushed down the chain of command and away from the center of the organization.
What is Decentralization?
The percentage payment on a sale made to the salesperson.
What is commission?
A positive self-image, backed up with a genuine ability and realistic ambitions.
The ability to get to the 'core' of a problem and have the vision and commitment to suggest radical solutions.
The ability to sense change and respond to it.