Foundation of IPC
What are the key elements of interpersonal communication?
1. It occurs between 2 people
2. It is within the context of their relationship
3. It helps negotiate and define relationships
These are the arbitrary letters, numbers, and objects cultures agree on the meaning of.
Symbols
These are multifaceted, partly subjective, and enduring but changeable.
Self concept
These are the three states of the perception process.
Selection, Organization, and Interpretation
What is a single story and why is it dangerous?
When we have the idea that we only know one thing about a group of people, so it's what they become. Dangerous because it leads to stereotyping, creates bias, and limits perspective/openness.
This type of communication is evaluated based on appropriateness and effectiveness.
Competent communication
This type of culture focuses on what is best for the group. They prioritize group harmony over individual needs.
Collectivistic culture
If I think I am smart because my parents tell me that every day, what am I using to form this part of my self concept?
Reflected appraisal
The principle that the first impression you make is the most impactful is called the...
Primacy effect
What is the goal of the pancake girl principles?
This is how you should conduct hard conversations. 1. Be authentic, 2. be direct, 3. be unapologetic
Someone who pays close attention to the way they look, sound, and act in social situations is a...
High self monitor
What does the research tell us about the differences between men and women? (Think about the difference between Mars and Venus)
They're often more similar than different, with very small effect sizes
Identify & describe the three needs identified in interpersonal needs theory.
Need for control: wanting to control our behaviors
Need for inclusion: be included in groups
Need for affection: know and be reminded people care for us
What is the difference between perception and attribution?
Perception seeks to understand
Attribution seeks to explain
What types of events do we include in our personal narratives? Why?
Extraordinary events, good or bad, because they shape us and are what we tend to need to make the most sense of.
This is the first model of communication. It describes one way communication with a sender who encodes, channel, noise, and receiver who decodes.
The action model
The United States often reinforces gender roles and assumes that time is money. Which two characteristics of cultures are demonstrated here?
Masculine & Monochronic
Describe Social Penetration Theory. In this description, what is the goal of SPT, what are the two essential parts of it?
Social penetration theory seeks to describe how people disclose information, and how this changes as people spend more time getting to know one another.
Two important parts of it: breadth & depth of disclosure
Describe the differences between the self-serving bias and fundamental attribution error.
Self-serving bias: our successes are internal and our failures are external
Fundamental attribution error: Other people's behavior is from internal causes
What is the premise of communication privacy management theory? Be sure to talk about the different parts of the theory.
Describe how people manage their private information. They create boundaries around private information. We make people co-owners and expect them to follow our boundaries. When boundaries are violated, we experience boundary turbulence. This results in changes in boundary permeability.
These are the differences between the interactional and transactional models of communication.
1. Continuous feedback
2. Takes each individual environment into consideration
What are two characteristics of male speech patterns AND two characteristics of female speech patters?
Male: instrumental, powerful, shorter fragmented sentences, more references to "i" and "me", more references to quantity, negative emotions, less affection
Female: expressive, weaker, longer sentences, more qualifies and hedges, more reference to "we" and "they", positive emotions, more affection
The four parts of the Johari Window are based on information that is known to you and information that is known to others. What are the four parts? What is an example of two of these?
1. Open (e.g., college, hometown)
2. Blind (e.g., annoying habits)
3. Hidden (e.g., deep secrets and beliefs)
4. Unknown (e.g., being a parent, retiring)
My blind date was late to our first dinner. I assume they hit traffic, that it was probably unexpected, and the traffic was caused by an accident. How am I applying the three dimensions of attributions?
External locus, unstable, uncontrollable
Define redemptive and contaminated sequences. What are the consequences of both?
Redemptive: stories that start bad but end good; linked to positive well being outcomes (more generative, less anxious, less depressed, higher self esteem, and more coherence)
Contaminated: starts good but ends bad; linked to work well being outcomes (less generative, more anxious, more depressed, having lower self esteem, and feeling less coherent)