BOH
Which of the following is NOT typically considered a back of house role in a restaurant?
What is the host or hostess
Which front-of-the-house role is primarily responsible for greeting and seating guests?
Host/Hostess
If you witness a coworker stealing food from the kitchen, what is the most ethical course of action?
Report the incident to management
How can regular exercise positively impact job performance?
By improving focus and energy
What is the primary purpose of a resignation letter?
To formally inform your employer of your intention to leave
What is the primary responsibility of a dishwasher in a restaurant kitchen?
Cleaning and sanitizing dishes and utensils
In table service, what is the correct order for serving guests?
Clockwise, starting with the host
What is the ethical approach to handling customer complaints?
Listen attentively and address concerns professionally
What is a potential consequence of chronic stress in the workplace?
Reduced job satisfaction
When is the best time to submit a resignation letter?
At least two weeks before your intended last day
Who is typically responsible for overseeing the entire kitchen operation?
Executive Chef
Which style of restaurant service involves guests serving themselves from a variety of dishes?
buffet service
What is the most ethical action when you notice expired ingredients?
Discard them immediately
Which of the following is an effective stress-management technique?
Deep breathing exercises
Which of the following should NOT be included in a resignation letter?
Complaints about your current job or coworkers
Who is in charge of back of house when the Executive Chef is offsite?
Sous Chef
What is a key characteristic of fast casual restaurants?
Higher quality food than fast food, but still quick
What is the ethical way to handle a mistake in a customer's order?
Apologize and correct the mistake promptly
How can fatigue ( being tired) affect an employee's performance in the culinary industry?
By increasing the risk of accidents
What tone should a resignation letter maintain?
Professional and grateful
What is the main function of a sommelier in a restaurant?
Managing wine selection and service
In which type of restaurant service would you typically place your order at a counter?
Quick Service
Which of the following is NOT considered a positive work ethic?
Procrastination
Which of the following is NOT a recommended way to maintain employability?
Refusing to adapt to new technologies
Who is known as the first celebrity chef?
Marie-Antoine Careme