Employability Skills
Types of Communication
Styles of Communication
Hard Skills/Soft Skills
Email Etiquette
100

What is the definition of employability skills?

Skill sets an individual needs to help make them employable

100

 A type of communication only using body language; no words.

Non-Verbal Communication

100

What might an assertive communicator look and sound like?

Productive while communicating; isn't afraid to speak their mind

100

What is the definition of SOFT skills?

Common skills or core skills that are applicable to all professions

100

When writing a business letter, do you write INFORMAL or FORMAL?

Formal

200

What is the definition of having a work ethic?

Virtuously working hard and committing to the use of your work

200

How do you use verbal communication?

By exchanging information using spoken words

200

What type of communicator usually doesn’t talk much and tends to be a quiet observer?

Passive Communicator

200

What is the definition of HARD skills?

Skills that are taught or gained through training and work experience

200

You want to write professionally and polite while writing a business letter. TRUE or FALSE?

TRUE

300

How does an employee use critical thinking in a workplace environment?

By analyzing a certain problem and forming an opinion on it

300

What is the definition of written communication?

A type of communication that must be read using written messages

300

What type of communication involves trying to take charge, usually getting emotions involved?

Aggressive Communication

300

What type of skill is The Use of Technology in a Business?

HARD skill

300

 When writing a business letter, you want to keep it short and to the point. TRUE or FALSE?

TRUE

400

What does networking in a workplace environment look like?

Interacting and communicating with other individuals to obtain information and acquire advice

400

 Communicating and exchanging messages with one or more individuals.

Interpersonal communication

400

What might a passive-aggressive communicator look and sound like?

Tries to manipulate the course of a conversation, they put up a good front

400

Are Teamwork, Leadership, and Work Ethic a HARD or SOFT skill?

SOFT skill

400

You don’t want to write a clear, professional subject line while writing a business letter. TRUE or FALSE?

FALSE