vocab terms
What is the dress that what you'll be expected to wear in the office if you work in accounting, finance, or other conservative industries?
professional dress
Are employability skills hard or soft?
both
Is teamwork skills a hard or soft skill?
soft
What are the 4 types of business communication?
upward, downward, lateral, and external
What is the first step in a business email?
subject line
The essential skills, personal qualities and values that enable you to thrive in any workplace.
Employability skills
why are employability skills important?
improve your performance, minimize errors and promote collaboration with your coworkers, enabling you to perform your role more effectively
why are hard skills important?
because they are important for specific work fields and help you keep the job
define lateral communication
sharing information, ideas, feelings, or concerns between peers within an organization or coworkers of about the same level regarding their tasks
What is the purpose of business emails?
to communicate efficiently even if you cannot speak to them in person.
why are soft skills important?
because they help employees thrive in the work place and be more efficient in the long run.
define upward communication
Upward communication is the process in which employees directly communicate with upper management to provide feedback, share ideas and raise concerns regarding their day-to-day work.
is marketing skills hard or soft?
hard skill
define downward communication
vertically sending messages to the bottom of an organization's hierarchy
what is an employability skills
The essential skills, personal qualities and values that enable you to thrive in any workplace
what is the difference between hard and soft skills?
Hard skills refer to the job-related knowledge and abilities that employees need to perform their job duties effectively. Soft skills, on the other hand, are the personal qualities that help employees really thrive in the workplace.