Employability Skills
What are Employability Skills?
Employability skills are skills that are used/needed in every job.
What are the 4 styles of communications?
The four styles of communication are passive, aggressive, passive-aggressive, and assertive.
What does it mean to be using Written communication?
Using written communication means communicating to someone by writing.
What are the first two things you write in a business letter?
Heading + date
In Business when do you use teamwork skills?
You use teamwork skills in group projects/assignments given to you/your group.
What does it mean to be aggressive when communicating?
Being aggressive when communicating is yelling/ being mean to the other person making them uncomfortable/nervous
In a business workplace what types of communications are you MOST LIKELY going to use.
Verbal and written communication.
After the Heading and inside address, what do you use to acknowledge your recipient?
Salutation
Tommy had a job interview, he doesn’t know what to wear. What should Tommy wear?
Tommy should wear professional business attire, such as a button up shirt and business pants. Colors should be neutral/dark such as navy, black, brown, white.
Adam is at work and bumped into his boss. What style of communication should Adam use? And how?
Assertive, by calling his boss Mr/Mrs/Ms and by speaking calmly.
Anna has a face-to-face job interview. What type of communication is she going to use?
Verbal communication
Sarah is writing a business letter to a different company for work. Where should the main point of the letter be?
The body of the letter.
Maya has a new co- worker in her job, her new co-worker is from a different country and has a different accent. Instead of treating her poorly, Maya treats her how she treats anyone else. She smiles and helps her with assignments.What is Maya showing? And how is she representing that skill?
Maya is showing respect for diversity in the workplace. She is showing it by respecting her as someone she knows, by smiling and helping her with assignments..
Hannah is at work. She turns in an assignment an hour late, her boss comes and talks to her in a very calm tone but sarcastic words/phrases such as “Maybe next time read the directions.” Making the mood sour and making Hannah look like a fool. What style of communication did Hannah’s boss use? And how?
Her boss is using passive-aggressive communication. She is showing it by being mean but having a calm tone. She is also making Hannah uncomfortable.
At Daniel’s workplace there is a co-worker who just started. This co-worker is dear and uses sign language and writing to communicate. Daniel knows sign language, so he and the new co-worker communicate in sign language. What type of communication is Daniel and the co-worker doing? How do you know?
Non-verbal, I know this because non-verbal means to not talk/verbally communicate. The new-coworker is not writing anything either. They are using their body language and communicating with their body.
Jake is writing a letter to a business to address his problem. He doesn't know if he should use ‘Mrs’ or ‘Ms.’ What is the SAFEST option to go with? And write an example that Jake can use.
Ms. And an example could be
“Dear Ms. ________”
or
“Greetings Ms.______”
or
“Good Morning/Afternoon/Evening Ms____”