Schedule Methods
What is the definition of a schedule matrix?
The designed time frame for appointments based on the method of appointment durations.
New Patient
Has not received services from the provider or same group (and specialty) within 3 years--includes known complaint/condition
60 min
Patient flow sheet
Records and tracks patient health data, such as vitals or lab results
Referrals
An order from a provider for a patient to see a specialist or to obtain specific medical services.
What is Specific time?
A specific time gives each patient an individual time for their appointment.
Established Patient
Received services from the same provider or same group (and same specialty) within 3 years--includes known complaint/condition
Established Patient (could include follow-up, sick, or consultation)
15 min
Encounter form/Superbill
Records the diagnosis and procedures covered during the current visit
PMS
Practice management system
What is Wave Scheduling?
Comprehensive
New or established patient for a specified complaint at the highest coding level, multiple complaints, injuries, or worsening chronic conditions.
Comprehensive
45 to 60 min
Encounter notes
Clinical notes that include history of present illness and current medications list
Real-time adjudication
What is Double-booking?
A type of scheduling in which two or more patients are scheduled within the same time slot.
Preventive care
Thorough review of body systems, including preventive care and screenings
Preventive care (complete physical exam, annual wellness exam, chronic care management)
45 to 60 min
Laboratory reports
Includes results from lab tests that were performed
AVS
After-visit summary
What is Clustering?
Scheduling patients in groups with common medical needs
Urgent
Medically necessary within 24 hr
Urgent
20 min
Radiology Reports
Includes results and interpretation from radiology services provided.
NPP
Notice of Privacy Practices
Other entities
Non-patient related (depositions, sales, representatives, staff, meetings, training)
Other entities
30 min
Notice of Privacy Practices (NPP)
Document that identifies how the provider will distribute and disclose a patient's protected health information.
CMS
Centers for Medicare & Medicaid Services