Communication
Health Care Team Members
Long Term Care Enviroment
Legal/Ethical
Vocab
100
Reminiscence
What is an important form of communication for the elderly?
100
they keep everything in running order and clean
What is the importance of housekeeping/maintenance?
100
Their signal/call light is easily accessible.
What is the most important thing to check before leaving a resident's room?
100
It is the Health Insurance Portability and Accountability Act. It protects the patient/residents' privacy.
What is HIPAA?
100
improper or negligent treatment of resident resulting in danger/injury
What is malpractice?
200
Speech disorders
What has a big effect on communication?
200
They make sure that residents are eating properly and enough
What does dietary staff do?
200
Dirty, clean, and medication rooms
What are the utility rooms?
200
Your supervisor AND Missouri Department of Health Standards and Licensure.
Who should abuse be reported to?
200
not giving resident/patient what they need and there is possible danger
What is neglect?
300
Take doctor orders or lab results over the phone, or give resident information to the family
What is one thing you should never do as a CNA?
300
the resident and their family
Who are the most important team members?
300
Must have neat handwriting, correct spelling, never document before a procedure has been done
What are a few basic rules of charting?
300
This is the residents' home. They have rights just like anyone else and should be treated like adults.
Why are resident rights important?
300
failure to do what you need to do
What is negligence?
400
Resident may start touching things while walking, they might start stumbling more often and holding onto objects
What is one way to identify decreasing eyesight?
400
They help with counseling and personal services
What is the main job of Social Services?
400
a.m. and p.m. can easily be confused if writing is messy or if the chart is just being quickly glanced through
Why is it important to use military time when charting?
400
A DNR informs healthcare providers of the patient/residents' wishes at time of death.
What is the purpose of a DNR?
400
call/signal light
What should ALWAYS be within reach of the resident?
500
low tones
What tone of voice does a resident with hard hearing hear best?
500
They both reach out to the individual resident
What does therapy and activities have in common?
500
Talking is a generally easy way for residents to communicate their feelings.
Why is it important to communicate with residents during ADL's?
500
they keep everything sunshine and rainbows
What is the importance of ethics?
500
it is the illegal use of a persons property to the extent of possible harm
What is exploitation?