Effective Communication
Body Language
Voice Modulation
Nonverbal Communication
Professional Email Writing
100

This is the key principle of communication that ensures the message is easy to understand, without unnecessary complexity.

What is clarity?

100

Relaxed shoulders during a conversation is an example of this. 

What is posture?

100

In communication, this aspect of voice deals with how high or low your voice sounds.


What is pitch?

100

Nonverbal communication includes body language, gestures, and this facial feature.

What are eyes?

100

This is the greeting at the start of an email, setting the tone for the communication.

What is a salutation?

200

In email communication, this element ensures the message flows logically and is well-organized.

What is coherence?

200

In The Little Mermaid, Ariel uses this form of nonverbal communication after losing her voice to express her emotions.


What is body language?

200

Adjusting this part of your speech can affect this element of communication, making it either rushed or too slow.

What is pace?

200

This nonverbal communication cue, often used during conversations, helps to reinforce or support the clarity of your spoken words.

What is facial expression?

200

This short summary of the email's content should be less than five words and clearly describe the purpose.

What is a subject line?

300

These three qualities are essential for effective communication in both spoken and written formats.

What are clarity, conciseness, and coherence?

300

These are types of body language.

What are facial expressions, eye contact, posture, and gestures?

300

Changing your tone of voice to express excitement, fear, or authority is an example of using this.

What is voice modulation?

300

These two types of nonverbal communication are key in both face-to-face and digital (video) meetings.

What are gestures and eye contact?

300

This section of the email is where you present your main message or point in a clear and concise manner.

What is the body of the email?

400

A professional email’s subject line should be less than this number of words and summarize the message clearly.

What is five(5) words?

400

This is used when communicating to show confidence.

What is posture?

400

This element of voice modulation involves adjusting your voice to suit different speaking situations, whether to grab attention or create intimacy.

What is volume?

400

In professional emails, the salutation is an example of this type of communication that sets the tone before words are even read.

What is nonverbal communication?

400

In email etiquette, this allows you to send a copy of the email to multiple people, while making sure each recipient is aware of the others receiving the email.

What is Carbon Copy (CC)?

500

This type of email format ensures professional communication and keeps a record of interactions.

What is written communication?

What is an email?

500

When communicating effectively, this quality ensures that your body language logically flows with your speech, making it easier for the listener to follow along.


What is coherence?

500

When delivering a speech or presentation, varying this element of voice modulation helps emphasize important points and keep the audience engaged.


What is pitch or (tone)?

500

When communicating professionally, maintaining this specific nonverbal cue during a conversation shows confidence and engagement, especially in leadership roles.


What is eye contact?

500

Including this at the end of the email ensures that the recipient knows who sent the message and how to contact them.

What is a signature?