Sort you out
To listen to parties and help reach an outcome. They may offer suggestions to aid in the dispute resolution.
What is the primary role of a conciliator
A sitting Supreme Court judge
Who can be a president of VCAT
Tries to resolve directly through internal complaint resolution service first
What must usually occur before an Ombudsman will hear a complaint?
To determine liability and decide on a remedy
What are the two roles of the courts in civil disputes
what does identify mean
What is to state or recognise a feature or fact (and possibly provide some basic facts about it)
The dispute resolution service that the independent 3rd party can make suggestions to help facilitate the dispute
What is Conciliation
The terms given to the person who makes an application to VCAT, and the person who responds to the claim
Who are the applicant & respondent
(plaintiff & defendant)
Generally yes, but not all have the power to do so.
Can an Ombudsman make a binding decision on parties involved?
Equity, access and fairness
What are the principles of justice
The party who has requested it trial must pay the fees associated
Who pays for a jury in civil case
Mediators listen and help mediate the conversation, conciliators have specific expertise and can offer suggestions to the parties.
What is the difference between conciliation and mediation?
Up to $100,000 and no has appeal
What is the original and appellant jurisdiction of the magistrates court
Name two Victorian complaints bodies
What is Consumer Affairs Victoria, Disability Services Commissioner, Health Complaints Commissioner or Victorian Equal Opportunity and Human Rights Commissioner.
To restore the party who has suffered loss or injury to the position they were in before the loss or injury occurred.
What is the general purpose of civil remedies
2006, VIC
When and where was the VCHHR passed?
A dispute resolution method is most commonly used in commercial situations and international disputes
What is arbitration
Has unlimited amounts payable and can hear appeal on a question of law from Magistrate’s court or VCAT
What is the original and appellant jurisdiction of the Supreme (trial) court
Public transport Ombudsman
Name one example of an ombudsman
Compensatory
Nominal
Exemplary
Contemptuous
What are the four types of damages?
Six are empanelled
A binding decision made by an arbitrator, fully enforceable if the parties don’t comply.
An Arbitral Award
Aggrieved party and Other victims
Who are possible plaintiffs in a civil dispute?
What are the five divisons of VCAT
Uses conciliation and can be initiated by consumers or tenants
What are two features of a complaints body
1948
What year was the Universal Declaration of human Rights drafted?