Staff Performance & Objectives
How do high-performing staff affect profit levels?
They increase efficiency and profits while reducing costs.
What does “experience required” mean?
The need for years of practice in the field to develop high-level skills.
Define recruitment.
The process of attracting and selecting qualified candidates for a vacant position.
What is the main purpose of a job interview?
To assess a candidate’s personality, motivation, and communication skills.
What does the National Employment Standards (NES) provide to all employees?
Ten minimum entitlements such as maximum hours, leave, and notice of termination.
How do skilled staff influence a business’s market share?
They produce quality goods/services that attract customers and grow market share.
What does “education required” refer to?
Formal study such as a diploma or degree.
What is internal recruitment?
Filling vacancies with existing employees.
What does psychological testing measure?
A candidate’s personality, working style, and suitability for the business.
What is one legal obligation employers have under employment law?
To ensure fair working conditions and comply with workplace entitlements set out in the Fair Work Act 2009 (Cth).
How can strong staff performance support social objectives?
By helping the business benefit the community and environment.
What does “qualifications required” involve?
Official licences or certificates needed for certain jobs.
What is external recruitment?
Filling vacancies with applicants from outside the business.
What is one advantage of work testing?
It shows how candidates perform under pressure and adapt to new environments.
What does the Occupational Health and Safety Act 2004 (Vic) require?
Employers must identify hazards, provide training/equipment, and maintain WorkCover insurance.
What happens to business performance when staff underperform?
Costs rise, productivity drops, and objectives become harder to achieve.
What is the benefit of workplace diversity?
It brings creativity, new perspectives, and adaptability.
Name one advantage of internal recruitment.
The business already knows the employee’s skills and reliability.
What is one disadvantage of work testing?
It may not suit jobs that take days or weeks to complete.
What is one advantage of induction programs for new employees?
New employees learn their roles and become productive quickly.
Explain how staff motivation can link to business objectives.
Motivated staff drive productivity, quality, and innovation, improving performance and goal achievement.
Why should diversity be considered a long-term staffing strategy?
It leads to innovation and better problem-solving, improving business competitiveness.
Name one disadvantage of external recruitment.
New hires may not align with the business culture.
What is one limitation of online selection methods?
Candidates may provide dishonest responses or face technical issues.
Give one CSR consideration related to staffing.
Offering flexible work options or providing diversity/inclusion training.