Definitions
Staff
An employee who carries out the work of the business
Identify one legal requirement a business should consider when establishing a business
Business name registration
Registering a domain name
Trade practices legislation
Taxation compliance
Worksafe Insurance
What is the internal environment
the people working within the business and the way they interact with each other
Identify a factor an employer looks for in a employee
Be committed to the job
Be punctual
Follow reasonable requests
Work cooperatively in teams
Provide excellent customer service
Complete projects on time
Demonstrate loyalty to the business
Provide adequate notice when ceasing employment with the business
false
Supplier
The businesses or individuals that provide a business with the inputs (or resources) needed for operation
Evaluate what you have to do when claiming work related expenses
you have to prove it relates for bussniess use
List the market dimensions
Geographic
Demographic
Psychographic
Behavioural
Name two methods of induction
E-learning
On-the-job training
Mentoring
Induction pack
Organising meetings with key staff members
where did i grow up
dandenong north
Market Research
A systematic approach used to assist in making decisions about consumers and marketplace
Discuss one benefit and one limitation for a business in choosing socially responsible suppliers.
Benefit: positive reputation
Limitation: costly
Define TWO of the 7P's of marketing
Product: end result of the production process
Price: how much a product costs
Place: the right quantity of a product at the right place at the right time
Promotion: the use of ads, branding, sales promotion and public relations to inform and persuade consumers
People: the owners, managers, employees and customers (those that interact with the business
Physical evidence: physical state of the business premises, and the physical state of a website or online present
Process: total purchasing experience
Explain one diversity issue when recruiting staff
Gender: businesses may prefer one gender over another when selecting/employing
Ethnicity: businesses may avoid employing individuals of certain ethnicities due to bias
Nepotism: businesses may prefer employing friends or family of existing employees
Age: businesses may avoid employing individuals of particular ages due to bias
what is my dogs name
Trademark
An exclusive right granted over a unique aspect of a business, such as a symbol, word, sound or number that is used to distinguish the business or its products
What is an example of global issues a business could face?
Supplier opportunities worldwide, but loss of control over their CSR practice
New customer markets are available for exporters
Increased competition from international business
Explain one of the stages in the product life cycle
Introduction: the product is launched, sales grow slowly as people are not aware of the product, informative ads are used, usually no profit
Growth: sales start to grow rapidly, persuasive ads may be used, prices may be reduced as new competitors join the market, profits start coming
Maturity: sales now increase slowly, intense competition in the market, expenditure on ads at its highest to sustain growth, profits may soon start to fall as the product enters the saturation stage
Decline: sales will fall, product loses its appeal, stiff competition in the market, ads are reduced and then stopped, production may be stopped in the future
Outline one form of employment arrangement
*FOR 100 BONUS POINTS*
Distinguish between two forms of employment arrangements
Permanent full time: continuing contract 38 hrs per week, receives wages/salary, leave & superannuation
Permanent part time: less than 38 hrs/week, same leave entitlements as full time
Casual: appointed by informal (not written) contract, seasonal or irregular work, paid hourly on a higher rate (casual loading)
what breed is my dog
maltese shih tzu / poodle
Job Analysis
Job analysis identifies the knowledge, skills and qualifications required by a future employee to perform in a role to achieve the business objectives, not yet met
Distinguish between a policy and a procedure
Policy: set of broad guidelines to be followed by all employees
Procedure: supports a policy, series of actions or steps enabling a policy to be put into practice
Outline the relationship between public relations and business objectives
Businesses deliver messages to portray themselves in a positive light. Customers who believe their message are more likely to purchase their product, leading to an increase in sales.
Discuss external recruitment
+: wider range of applicants, outside applicants may bring new ideas, different qualifications/experiences, rapid growth for business
-: unknown applicants, costly, time consuming, current employees may resent new employees
melbourne hospital