Soft Skills
What are soft skills?
skills and behaviors that are necessary for every job.
They are the key to success in the workplace.
How many hours are in a day?
24
Why is it important to ask good questions?
Genuinely know someone better.
What is self advocacy?
Standing up for yourself in a respectful, but firm manner
False
Soft skills are also known as...
Employability Skills, Social Skills, People Skills, and Interpersonal Skills.
How many hours are in a week?
168
What is the difference between priming & probing questions?
Probing - You don’t know WHAT they will say, but you want them to elaborate more.
Priming - You know what you want them to say.
What should you never do when advocating for yourself?
Apologize
If your boss asks you to do a project you don't feel like doing, what should you do?
Ask for help to complete it
What are THREE of the seven soft skills?
(Any of these three...)
1. Communication Skills
2. Teamwork
3. Time Management
4. Flexibility
5. Self-Discipline
6. Showing Commitment
7. Problem Solving Skills
What is the best way to avoid procrastination on a large task?
create a visual diagram and schedule time to complete it
What is the missing step?
1. Priming
2. Probing
3. Extract the Pain
4.
Final Probe -> Understand why it matters
What is the first step when advocating for yourself?
Reflect
If your boss gave an unexperienced employee a promotion... what should you do?
Self advocate
Which soft skill has 2 sections to it?
Communication -- Non-verbal and Verbal
Why is filling out a time schedule important?
It shows us where our time is really going
If you ask a question, you need to practice...
Active listening
What happens when you do not self-advocate?
You get walked over, treated bad, etc.
What is a real world scenario for FLEXIBILITY?
Someone is willing to 'go with the flow' and do what is needed
When in conversation, you should always...
Seek to _____, not _____
Understand, Reply
What are the three steps for effective time management?
Strategize, Set Priorities, Organize
Fill in the blank...
WHAT → ___ → ___ → MEANING
How, Why
What are three places you can and should self advocate?
School, work, home, with friends, family, coworkers
Which TWO soft skills help you work effectively with people who have different opinions?
Communication and Teamwork