Hardware
Which of the following is an example of computer hardware?
PowerPoint
Web browser
Microchip
App
Microchip
Which of the following components converts AC to DC?
Surge protector
Voltage regulator
Capacitor
Power supply
Power supply
If a folder exists on an NTFS partition, which permission is needed by a user who needs to set security permissions on the folder?
Full Control
Which of the following would a PC repair technician work on?
Answer
Smartphone screen
Application code
Laptop
Server
Laptop
Which of the following is often the hardest part of troubleshooting?
Reproducing the problem
Which hardware component processes data?
CPU
Which of the following components stores values in short-term memory?
RAM
Abby needs a device that she can take to a client's location and show presentations from. Which of the following devices would be the BEST option for her?
Laptop
While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?
Establish a plan of action to solve the problem and identify potential effects
Which of the following problems would be the MOST difficult to troubleshoot?
Intermittent problem
Which type of connector is commonly used for keyboards and mice?
usb
a device (usually external to a computer) that is plugged into a computer's communication port or connected wirelessly?
A peripheral
Which of the following stores data using microscopic light and dark spots?
Compact Disc
Which of the following careers consists of designing tiny microchips?
Electrical engineer
While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?
Establish a plan of action to solve the problem and identify potential effects
Which of the following devices would be easiest to repair?
Desktop
The computer component has the ability to store user data even if the power to the computer is off?
hard drive
Marcus was assigned to troubleshoot a problem with a customer not being able to access a cloud application. Which of the following is the LAST step in the troubleshooting methodology that should be completed?
Document findings/lessons learned, actions, and outcomes
Which of the following should an electrical engineer be proficient in using?
CAD Software
Which of the following is a top cause of motherboard failure?
AnswerCorrupted BIOS
Liquid damage
Incompatible chipset driver
Physical damage
Physical damage
Which of the following voltages from an ESD discharge would be the minimum to short a computer's hardware components?
100 volts
Which of the following is NOT a long-term storage device?
RAM
Hard disk
Compact disc
Flash drive
RAM
You have just connected a new USB device to your Windows system. You used the installation disc that came with the device to install the drivers needed to support the device. After the installation, the system frequently crashes when you try to access the new device.
Download and install the latest driver from the manufacturer's website.
The troubleshooting methodology starts by identifying the problem. The first step in identifying the problem is to gather information. Which of the following is the NEXT step?
Duplicate the problem, if possible
A computer has power, but there are no beeps and the computer does not boot. Which of the following would be the MOST LIKELY cause?
CPU failure