Interpersonal skills
What are interpersonal skills?
Skill you use to interact with others!
What is nonverbal communication?
A way to communicate ( give and receive information non verbally)
Describe how passive behavior looks?
Eyes down, Quiet, Putting head down, not participating......
If you are having trouble in math, what should you do?
1) Ask your math teacher
2) Ask parents
3)Ask your tutor
Why are listening skills important?
improve communication, build stronger relationships, and enhance professional success
what interpersonal skills are valued in the workplace
communication, active listening, empathy, teamwork, and conflict resolution
There is a student who's head is down, not engaged and not interested in the activity. What is this students showing?
Body language (students is displaying non interest through body language.
What is an aggressive behavior?
What's a method for conveying messages verbally?
1) Giving a presentation
2) Talking to someone on the phone
3) Sleeping
Give an example of constructive feedback
“Your presentation was clear, and adding more examples could make it even stronger.”
Why is staying calm during disagreements important?
It helps resolve conflicts respectfully and prevents the situation from escalating.
Name 1 specific way to communicate non verbally
Body language, facial expression, Written, gesture...
What is workplace bullying?
persistent pattern of unreasonable behaviour directed at a worker or group of workers that creates a risk to their health and safety
What does it mean to “consider your audience”?
Adjusting your language, tone, and detail based on who you’re speaking to.
What is listening skills?
the ability to pay attention to and effectively interpret what other people are saying
in what workplace setting would you use interpersonal skills?
Every workplace
If a customer is deaf, and you don't know sign language, how would they communicate with you?
Gestures, writing.
If someone is being assertive, what would that look like?
Engaging, leading, direct, confidence, standing up for yourself, Calm and positive.....
What is one benefit of effective communication in group work?
Better teamwork, fewer conflicts, clearer roles, improved outcomes
Nodding your head, making eye contact, taking notes and asking questions are referred to as __________?
Active listening.
What's another name for interpersonal skills?
What are Social Skills
What percentage of our message is delivers through our body language?
55%
When is it appropriate to be assertive, aggressive and passive? Give 1 examples for each.
Responses will vary.
What would you do if you boss was not clear with the instructions given to you for an assignment/ task?
Ask for clarification, Ask for help
What should you do if one of your close friends is having a problem?
Ask what is wrong/ or what happened and listen to what they have to say.