Motivation Theories
Motivation Strategies
Performance Management
Termination
Random
150
Name the full name of the three theories
Maslow's Hierarchy of Needs, Locke and Latham's Goal Setting Theory, Lawrence and Nohria's Four Drive Theory
150
Identify the 5 motivation strategies:
Performance-related pay, career advancement, investment in training, support, and sanction.
150
Identify the 4 performance management strategies
management by objectives, appraisals, employee self-evalution, employee observation
150
Identify the four ways an employee can be terminated.
Retirement, Redundancy, Resignation, Dismissal
150
Who's that POKEMON?!!
200
Identify the four drives in Lawrence and Nohria's theory
Drive to acquire, Drive to bond, Drive to learn, Drive to defend
200
2 disadvantages of performance-related pay
- Other employees doing similar work may expect similar reward, even if their performance is not as good. Can lead to jealousys, conflict and lower morale.
- A business may not be able to afford performance-related-pay as it is costly
- If the value of rewards is not maintained or increased, it can lead to employee dissatisfaction
200
2 advantages of using an appraisal:
- facilitates positive communication to develop positive relationships
- feedback can help employees improve their performance
- identify strengths and weakenesses to recognise employees, and identify training needs
200
Explain a reason why an employee may be made redundant.
Technological changes, business restructure, merger/acquisition
200
Identify all (9) the emotions from Inside out 1 and 2
Joy, Anger, Sadness, Fear, Disgust, Ennui, Embarrassment, Envy, Anxiety
250
Describe Locke and Latham's theory. (2 marks)
Employees are motivated by clear and challenging goals. Goals should include clarity, challenge, commitment, task complexity, and continual feedback to motivate them.
250
2 advantages of investment in training
Advantages:
- Employees feel valued that the business is investing resources in them, motivating them to work more productively
- Employees perform better at their job, so they will work more productively
- Employees who feel valued are more likely to stay with the business
250
2 disadvantages of employee self-evaluation
- employees can overstate their own performance
- employees may not be competent/confident in conducting an evaluation on themselves
250
What is one entitlement consideration that a business may consider when an employee resigns?
Payment of any wages owing, including any accrued long-service leave or annual leave
250
2 disadvantages of off-the-job training
•May be too theoretical and not practical enough
•More expensive (+ travel costs)
•Lost working time while employee is out being trained
•The learning may not directly relate to skills required in the workplace
•Employees with an externally recognised qualification may be tempted to leave the business
300
Describe Maslow's Hierarchy of Needs. (2 marks)
- A hierarchy of needs from lower order (physiological, safety) to higher order (social, esteem, self-actualisation)
- lower order needs must be met before higher order needs
- once a need is met, it is no longer a motivator and the employee moves up the hierarchy
300
Distinguish between support and sanction.
Support is the assistance or services (such as counselling and mentoring) provided by the business to help the employees cope with difficulties that may impede their work performance.
On the other hand, sanction is a form of penalty or discipline imposed on an employee for poor performance.
A key difference is that support motivates employees by providing encouragement and assistance, while sanction motivates employees as they fear a punishment.
300
Explain what employee observation is, and how it could be used in a business.
A variety of opinions on the performance of employees is sought out to arrive at a more comprehensive picture of performance:
- could be the manager asking differnt people such as other managers, other employees, customers, etc. to fill out a evaluation form on an employee
300
Explain one transition consideration for employees that are resigning.
Exit interviews, to find out reasons why they are leaving
300
What is the full name of V Block?
E. H. Blaikie Vanellis Centre
350
Compare Maslow's theory with Lawrence and Nohria's theory. (4 marks)
Similarities:
- drive to acquire is similar to physiological needs
- drive to bond is similar to social needs
- drive to learn is similar to self-actualsation needs
Differences:
- Maslows needs is met one at a time, whereas four drives can be met simultaneously
- Maslows needs are on a hierarchy, whereas four drives are of equal importance
- Maslows needs are met in a sequential order, whereas four drives can be met in any order
350
Explain how career advancement satisfies two drives of Lawrence and Nohria's theory.
Drive to acquire - obtain increased pay or recognition for work through promotion
Drive to learn - opportunity to learn new skills in a mor challenging role
350
Explain how an appraisal can be used to achieve the business objective of improving a business' profits.
Appraisals can identify employees strengths
- by recognising and praising employees strengths, this will motivate them
- by motivating them, they will work more productively
- when they work more productively, costs such as wages can reduce
- with reduced expenses, improved profits is achieved
350
Other than payment of wages (accrued annual and long service leave), what is one entitlement consideration and one transition consideration for employees made redundant?
Entitlement considerations:
Redundancy pay
Transition considerations:
Outplacement services, including assitance with resume writing, job interview training to help them find a new job
350
In what year did WSC first open?
1973