Employee Lifecycle & Job Skills
What is the first stage of the Employee Lifecycle?
Recruitment
What does the STAR method help managers do?
Find real evidence of a candidate’s skills
What does it mean to be paid Salary?
A fixed annual amount
Which strategy refers to ignoring or postponing the conflict?
Avoiding
What does objective mean?
Based on facts and evidence
What is the last stage of the Employee Lifecycle?
Retirement
In STAR, what does Situation mean?
The background or context
What does it mean to be paid Hourly?
Pay based on hours worked
Which strategy refers to trying to win the conflict ?
Competing
What does subjective mean?
Based on feelings or opinions
What is "focusing on a few tasks to become very good at them?"
Job Specialization
In STAR, what does Action mean?
The steps the candidate took
What is Commission?
Pay tied to sales or transactions
Which strategy refers to each side giving something up?
Compromising
Why is being objective better for managers?
It reduces bias and is fair to all employees.
What is "Must‑have" qualifications for the job
Required Skills
Which two STAR parts do managers focus on most?
Action and Result
Name one common employee benefit.
Health insurance, retirement plan, PTO, flexible scheduling, tuition reimbursement
When a manager identifies conflict, when and why should it be addressed?
Early and thoughtfully to maintain a healthy, productive workplace.
Give an example of an objective statement.
What does Mr. Butler say...
What are "Nice‑to‑have" abilities that give candidates an advantage
Preferred Skills
Why can nonverbal skills be more revealing than words?
They show genuine behavior and confidence
Why is employee recognition important?
It boosts motivation, engagement, and retention
What does Conflict Resolution aim to achieve?
A fair solution that does not pick a winner and gets employees back to work.
Give an example of a subjective statement.
What does Mr. Butler say...