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100
A list of steps to be followed for performing certain work
What is Procedure
100
The ability to influence individuals and groups to achieve organizational goals
What is Leadership
100
Analyzing information and making decisions about what needs to be done
What is Planning
100
Lowest level of management; oversees day-to-day operations
What is Supervisor
100
Long-term planning that provides broad goals and directions for the entire business
What is Strategic planning
200
The process of accomplishing the goals of an organization through the effective use of people and other resources
What is Management
200
How well people get along with each other when working together
What is Human relations
200
A top-level manager who spends almost all of his or her time on management functions
What is Executive
200
An examination of an organization's internal strengths and weaknesses, as well as opportunities and threats from its external environment
What is SWOT analysis
200
Guidelines used in making decisions regarding specific recurring situations
What is Policies
300
A visual device that shows the structure of an organization and the relationships among workers and divisions of work
What is Organization chart
300
Letting workers decide how to perform their work tasks and offer ideas on how to improve the work process
What is Empowerment
300
Means that no employee has more than one supervisor at a time
What is Unity of command
300
The set of factors that cause a person to act in a certain way
What is Motivation
300
A team in which members together are responsible for the work assigned to the team
What is Self-directed work team
400
All authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization
What is Line organization
400
A person who completes all four management functions on a regular basis and has authority over other jobs and people
What is Manager
400
All major planning and decision making is done by a group of top managers in the business
What is Centralized organization
400
Carrying out plans and helping employees work effectively
What is Implementing
400
One with fewer levels of management than traditional structures
What is Flattened organization
500
A business is divided into smaller operating units, and managers are given almost total responsibility
What is Decentralized organization
500
Determining how plans can most effectively be accomplished; arranging resources to complete work
What is Organizing
500
The number of employees who are directly supervised by one person
What is Span of control
500
The difference between current performance and the standard
What is Variance
500
Combines workers into temporary work teams to complete specific projects
What is Matrix organization