Empathy Vs Sympathy
This is the main difference between empathy and sympathy.
What is understanding and sharing someone’s feelings (empathy) vs. feeling sorry for someone (sympathy)?
This is a key element of active listening.
What is making eye contact?
This is the definition of Synergy.
What is when two or more people or things work together to produce a result greater than what each could achieve individually?
This is the capital city of France.
What is Paris
This phrase means to listen carefully to someone before offering your opinion.
What is "Seek first to understand, then to be understood"?
This is what you might say to show empathy when a friend is upset after failing a test.
What is, "I can imagine how frustrating that must be. I’m here if you want to talk"?
When you listen to someone without interrupting them, you are practicing this part of active listening.
What is showing/giving the speaker your full attention.
In a group project, synergy occurs when each person brings their strengths together to create this.
What is a better or high quality final result?
This famous scientist developed the theory of relativity.
Who is Albert Einstein?
In the communication process, this is the first error in trying to solve a disagreement.
What is forcing your perspective to be heard?
When someone is grieving the loss of a pet, this is what sympathy might look like.
What is, "That sucks, at least you can always get another one"?
While active listening, this action can show that you are engaged and understanding what the other person is saying
What is nodding or giving verbal cues like “I see” or “I understand”?
To achieve synergy, this is the key factor in ensuring everyone's ideas contribute to the outcome and that all members are satisfied with the final product.
What is clear communication and trust between members.
This planet is known as "The Red Planet"
What is Mars?
By seeking to understand first, you show this, which helps create better communication.
What is respect and empathy for the other person's feelings and point of view?
This is an example of empathy:
A. "At least you have your health."
B. "I know it must be hard, losing your job. I’m here if you want to talk."
What is B: "I know it must be hard, losing your job. I’m here if you want to talk"?
When responding to someone, it is important to paraphrase (summarize) their meaning back to them shows this skill.
What is Mirroring, not Mimicking.
The Manhattan project during WWII is an example of synergy because this happened.
What is when scientists, engineers, and military leaders from different backgrounds collaborated to build the atomic bomb?
This is the longest river in the world.
What is the Nile River? (And Mr. Mills has been there)
This is a key reason why “seeking first to understand” helps resolve conflicts.
What is it reduces misunderstandings and shows the other person that you care about their perspective?
This is why empathy is important in relationships.
What is it helps you connect with others, build trust, and understand their emotions better?
This is a mistake that can hinder active listening.
What is thinking about what you're going to say next while the other person is talking?
What is use your unique strengths and talents and form bonds with groups/people that can play to your weaknesses.
This continent is home to the ancient civilization of the Inca's (double bonus Points for the country)
What is Peru in South America?
When practicing "seek first to understand, then to be understood," you should do this before responding to someone’s statement.
What is listen carefully, ask clarifying questions, and reflect on what the person said?