DOCTOR'S OFFICE
RESTAURANT
SHOPS & SERVICES
JOB INTERVIEW
MIX & MATCH
100

What do you call it when you arrange a specific time to see the doctor?

to book / make an appointment

100

A booking for a table in advance.

a reservation

100

The reception area of a place like a clinic or office.

front desk

100

Work or activities you've done before, related to a job.

previous experience

100

To write information into a document, like your name and address.

to fill out a form

200

To be behind schedule, arriving or finishing later than planned.

to run late

200

To be shown to your table by staff.

to be seated

200

The help a business gives to people who use its products.

customer service

200

The times or days someone is free to do something.

availability

200

The paper proof you get after paying for something.

a receipt

300

A doctor's written order for medicine.

a prescription

300

A specific dish a restaurant only offers that day.

the special (of the day)

300

To be asked to pay more than the correct price.

to be overcharged

300

A person who can vouch for your work or character.

a reference

300

To check in again about something after an initial contact.

to follow up

400

A list of people waiting for their turn for something.

a waiting list

400

To return food because something is wrong with it.

to send something back

400

To formally report a problem to someone in charge.

to file a complaint

400

Personal qualities like communication or teamwork, not technical knowledge.

soft skills

400

To be noticeably different or better than others.

to stand out

500

To change something to a different date or time.

to reschedule

500

A food someone can't or doesn't eat, for health or personal reasons.

a dietary restriction

500

Money given back after a return or a mistake in payment.

a refund

500

To discuss something, like a salary, to reach an agreement.

to negotiate

500

A healthy balance between your job and your personal life.

work-life balance