What Employers Seek
Rights of Workers
Self-Development Skills
How To Obtain a Job
Job Advancement
100

Any two (or more) things are interdependent if they __________ each other. 

A. Rely Upon
B. Know About 

A. Rely Upon

100

Why are unions a powerful force in business? 

A. They encourage non-striking employees to work in place of striking employees.
B.  They enable management to close businesses temporarily during labor conflicts.
C. They organize workers into a single bargaining unit and increase their bargaining power.

  

 

  

C. They organize workers into a single bargaining unit and increase their bargaining power.

By working together, employees encourage management to be more willing to listen to their demands. The union assumes the role of the official bargaining representative for a group of workers and negotiates with company officials to determine the terms and conditions under which employees will work.

100

All human relationships, including those of employers and employees, involve expectations, and when those expectations are not met, what tends to occur? 

A. Conflict
B. Promotional Opportunities 

A. Conflict

All human relationships, including those of employers and employees, involve expectations, and conflicts tend to occur when expectations are not met.

100

Many applicants ask, "Why did you leave your previous position?" Choose the best answer out of the example below. 

A. Seeking New Opportunities
B. Personal Reasons  

A. Seeking New Opportunities

100

 A sequence or related jobs – from entry-level to advanced – available at different education/training levels. 

A. Career Flow
B. Career Ladder

B. Career Ladder

200

Employees will probably work well under laissez-faire management if they enjoy what?

A. Close Supervision.
B. Sharing Authority.
C. Making their own plans and decisions.

  

C. Making their own plans and decisions.

Employees will probably work well under laissez-faire management if they enjoy making their own plans and decisions. Laissez-faire managers assume little or no management responsibility, allowing employees to determine their own work behavior and productivity level.

200

Fair treatment involves ensuring that your employee's rights are being respected and that each employee is given ___________ treatment.

A. Individualized
B. Bias
C. Personalized

A. Individualized

200

Being ______________ is having the necessary ability, knowledge, or skill to do something successfully.

A. Responsible
B. Trustworthy
C. Competent

C. Competent

  • Competent: having the necessary ability, knowledge, or skill to do something successfully.
200

In which section of your resume would you most likely include your bilingual status? 

A. Contact Information
B. Additional Information
C. Employment History 

B. Additional Information

200

A job is generally a means to an end -- a _____________ step you take to build a career. In a job, you acquire a paycheck and valuable experience that leads to your next job. 

A. Temporary
B. Permanent
D. Broad 

  

  

A. Temporary


300

Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working relationships? 

A. Carrying your own weight.
B. Getting to know others on your work team
C. Having a good attitude.
D. Being Cooperative.


B. Getting to know others on your work team.

Organizing a charity event with your coworkers is an example of getting to know others on your work team in the process of building positive working relationships. Spending time with your coworkers in a nonwork environment is a great way to build positive relationships.

300

Which of the following statements regarding federations is true:

A. Only one union federation, the AFL-CIO, exists in the United States.
B. A union federation consists of several national/international unions of different kinds.
C. Local union members pay dues directly to their union federation.
D. Only industrial unions and professional unions can join a federation.

  

B. A union federation consists of several national/international unions of different kinds.

A union federation consists of several national/international unions of different kinds that join together to further their common purposes, such as public relations, political agendas, etc.

300

All of the following can be a result from positive working relationships except 

A. A good business image
B. Decreased Cooperation
C. Increased employee loyalty
D. A comfortable working environment

  

  

  

  

B. Decreased Cooperation

  • Results of Positive Working Relationships
    • Increased cooperation
    • A comfortable working environment
    • High employee morale
    • Increased productivity
    • A good business image
    • Increased customer loyalty
    • Increased employee loyalty
300

It is never a good idea to include which of the following features on your resume.

A. Experiences
B. Skills
C. Graphics
D. Personal Contact Information  

C. Graphics

300

A career is an occupation undertaken for a significant period of a person's life and with opportunities for progress. A career is a ____________ journey that builds on your specific skills, knowledge and experience. Careers generally bring you a sense of achievement or accomplishment. 

A. Temporary
B. Lifelong
C. Broad
D. Indefinite  

B. Lifelong

Careers are more than just paychecks at the end of a pay period. A career is a lifelong journey that builds on your specific skills, knowledge and experience. Careers generally bring you a sense of achievement or accomplishment. If you choose well, your career is something you genuinely love doing.

400

Being tactful is an example of what type of behavior that builds positive working relationships? 

A. Carrying your own weight.
B. Getting to know others on your work team.
C. Demonstrating Courtesy and respect.
D. Being Cooperative.
E. Having a Good Attitude.

C. Demonstrating Courtesy and respect.

Being tactful is an example of demonstrating courtesy and respect toward others on your work team in the process of building positive working relationships. Demonstrating courtesy and respect toward others on your work team includes being humble, tactful, patient, empathetic, tolerant, and having a sense of humor while also maintaining respect for others.

400

"OSHA" stands for 

A. Occupational Satisfaction and Health Administration
B. Operational Safety and Health Administration
C. Occupational Safety and Health Administration
D. Operational Satisfaction and Human Analysis
E. Operational Satisfaction and Health Analysis

C. Occupational Safety and Health Administration

400

Your new employers will expect you to be honest, to conduct yourself professionally, and to dress appropriately for the position. Being honest best describes employees as being

A. Responsible
B. Loyal
C. Trustworthy
D. Dependable
E. Leadership

C. Trustworthy

  • Your new employers will expect you to be honest, to conduct yourself professionally, and to dress appropriately for the position.
  • Trustworthy: able to be relied on as honest or truthful.
400

Some companies increase their job requirements to lower the number of applicants they have to look through during the process. Therefore, it is important to sell the experience you do have. This tactic is usually referred to as what? 

A. The Entry-Level Catch-22
B. The Opening-Position-Level Catch-22
C. The Entry-Level Catch-32
D. The Opening-Position-Level Catch-32
E. The Entry-Level Catch 23

  

  

  

  

A. The Entry-Level Catch-22

400

Today, workers change jobs on average every _______ years, according to a recent report on employee tenure from the Bureau of Labor Statistics. 

A. 2
B. 2.4
C. 4
D. 4.2
E. 6

D. 4.2

500

The primary reason that people lose or leave their jobs is that they have

A. difficulty getting along with others.
B. difficulty understanding their jobs.
C. poor self-esteem.
D. poor job performance.
E. unnecessary qualifications.
F. other priorities that go above their job. 


A. difficulty getting along with others.

The primary reason that people lose or leave their jobs is that they have difficulty getting along with others. More people are fired because they can’t get along with their coworkers than for any other reason. Businesses usually let such people go because of the problems they cause within the business.

500

Local 476 of the UAW walked off the job in support of Local 477 of the UAW, which was striking. This is known as a __________ strike. 

A. Wildcat
B. Sit Down
C. Jurisdiction
D. Boycott
E. Sympathetic

E. Sympathetic

A sympathetic strike occurs when one union walks off the job to support a strike by another union. Wildcat strikes are strikes called without the approval of union officials. A sit‑down strike occurs when union members go to work but refuse to perform their job duties. A jurisdictional strike occurs when two unions cannot agree as to which one should perform the job. Jurisdictional strikes are illegal. Boycotting is a refusal to buy a company’s products.

500

Which scenario best demonstrates being responsible? 

A. Do what needs to be done without being told to do it.
B. Don’t pretend to know something you don’t.
C. Keep critical comments to yourself.
D. Ability to collect and analyze information, problem-solve, and make decisions.
E. Willingness to accept an obligation and to be accountable for an action or situation.
F. Giving or showing firm and constant support or allegiance to a person or institution.

  



  

  

E. Willingness to accept an obligation and to be accountable for an action or situation.

  • Be responsible.
    • Demonstrate the willingness to accept an obligation and to be accountable for an action or situation.
500

Select each of the following tips that would be recommended for an interview

A. Be on time
B. Have a neutral attitude
C. Always place your phone face down on the table
D. Thank the interviewer
E. Introduce yourself
F.  Never shake hands
G. Bring a printed copy of your resume
H. Consider taking notes

  

 

  



  

 

A. Be on time
D. Thank the interviewer
E. Introduce yourself
G. Bring a printed copy of your resume
H. Consider taking notes

500

Which of the following is an advantage of working for a private sector? 

A. Employees typically enjoy more job stability because their organizations do not need to meet market pressures.
B. Employees typically receive more opportunities for job advancement because the decision is based on their performance.
C. Unlimited Promotional Opportunities
D. Provides opportunities to serve the community.
E. Employees often receive comprehensive benefits packages.
F. Employees Typically 

  

  

  

B. Employees typically receive more opportunities for job advancement because the decision is based on their performance.

The private sector represents the segment of the economy owned and operated by individuals and for-profit companies. Unlike the public sector, companies in the private sector are not government-owned or operated. The public sector represents the segment of the economy owned and operated by the government. These organizations typically do not seek profit and often provide public services to the government's citizens.