Neatness and Messiness
Progress
Suggest and show interest in ideas
Writing a complaint letter
100

To organize in an orderly manner, ensuring everything is in its proper place.

Arrange something neatly

100

Doing something at a speed that is comfortable and suits one's individual needs and capabilities

at my own pace

100

Complete the dialogue

A: "Last year, we had a chocolate fountain at the party."
B: "I _____ everyone loved that!"

bet

100

A statement that something is wrong or not satisfactory

Complaint

200

To be twisted together in a messy and/or confusing way

To be tangled up

200

In a way that is well organized or skilled and saves time, energy, money, etc.

Efficiently

200

Complete the dialogue

A: "We need to plan the party without getting too stressed."
B: "Making a checklist is _____________."

A good way to approach it

200

What kind of sentences that should be avoided in formal writing are the following? 

am writing to express my dissatisfaction with the delay of Flight AB123 from New York to London on June 5th. was delayed by over four hours without clear communication or updates from the staff.

Sentence fragments

300

Complete the sentence

I was _______ to get organized after missing several deadlines

forced/made

300

Complete the sentence

He ______arrive late, but I'm not sure

May

300

Complete the dialogue 

A: "What should we include in the party menu?"
B: "Finger food always _________ with guests."

goes over well

300

What kind of sentence that should be avoided in formal writing is the following? 

I am writing to express my dissatisfaction with the delay of Flight AB123 from New York to London on June 5th because the flight was delayed by over four hours without clear communication or updates from the staff, which caused significant inconvenience, including missed connections and additional expenses for meals and transportation.

Run-on sentence

400

Complete the following sentence 

If you stay organized, you're ______ to succeed.

bound

400

Complete the sentence

She ______ probably forget where she put it.

will

400

Complete the dialogue 

A: "Do you think we should get extra drinks for the party?"
B: "Yeah, ____________ have a little more than we need."

It never hurts to

400

Fill in the gap 

Thank you for your attention to this matter.

_________,

Joan González 

Sincerely 

500

I'm _______ to put things away after I use them.

Supposed

500

Complete the sentence 

I ________ organize my desk this weekend

am going to 

500

What word in line B is a contrasting idea that can be emphasized with intonation?

A: "Should we invite just close friends or everyone at work?"
B: "Well, inviting just close friends makes it more relaxed, but inviting everyone can make it more fun."

everyone

500

What is the writer complaining about? 


Dear Customer Service,

I am writing to express my dissatisfaction with the delay of Flight AB123 from New York to London on June 5th. The flight was delayed by over four hours without clear communication or updates from the staff. This caused significant inconvenience, including missed connections and additional expenses for meals and transportation. As a loyal customer, I expected better service and timely information. I kindly request compensation for the troubles caused and assurance that measures will be taken to prevent such delays in the future.

Thank you for your attention to this matter.

Sincerely,

Joan González

The delay of their flight.