Data
This is the first set of measurements taken before testing a change.
What is baseline data
A communication method that brings people together for less than 15 minutes
What is a huddle
Name the person(s) who prepare and send the sponsor reports
Who are the Labor and Managment co-leads
Name the document that is created that lists items to discuss at UBT meetings.
What is an agenda
Name the person(s) that usually prepare and send out agendas and minutes.
Who are the Co-Leads
This measure is tied to your goal statement
What is an outcome measure
A communication method that brings people together for greater than 15 minutes
What is a meeting
Name the role that is useful in removing barriers and involving stakeholders from other departments
Who are the sponsors
Name the statement that tells what the team is trying to accomplish with their project
What is a Goal Statement
Name 3 out the 4 points on the Value Compass
What are Best quality, Best Service, Best Place to Work & Most Affordable
This measure shows us how your small test of change or PDSA (plan, do study, act) is working.
What is a process measure
The group of people besides sponsors and UBT members you need to communicate with
What are stakeholders
Name the person who provides guidance and help in the UBT's efforts to achieve its goals
Who is the UBT Consultant
Name a method of generating project ideas
What is Brainstorming
This type of thinking recognizes the ripple effect changes can make in a system
What is Systems Thinking
This measure lets us see if changes improve or cause problems to other parts of the system
What is a balance measure
A communication tool that is used to update the sponsors on the teams performance improvement project
What is a sponsor report
Which team members are responsible for modeling partnership behaviors and helping to set the tone for UBT work
Who are the UBT Co leads
Name the decision making style that is used by UBTs.
What is Consensus Decision Making
This tool helps us see the steps in any workflow
What is a Process Map
This tool helps a team define how they will measure and is used during the current state analysis portion of a performance improvement project
What is a data collection plan
This communicates why you chose your project
What is a problem statement
Name the role that is responsible for educating the team about your service line goal
Who are the sponsors
This is what the team uses to document how the team will function as a UBT.
What is a Charter/Working Agreements (Should be reviewed periodically and can be changed at any time)
They are a subset of the larger department UBT that organizes and plans the project work
What is a core team