Do #1 FMS
The CI was initiating an intake in FMS. The CI STOPPED this action in this situation.
What is the CI saw/found an open CI VISIT (a yellow triangle)?
Initiating intake 374565 requires CI to do this only once.
What is clicking or opening Create Provider Work?
Number of ISR requirement for Intakes 374536 and 374659
What are two ISRs corresponding to each intakes?
A document store in this drive naming the individuals affiliated in the AFH after each Complaint Investigation.
What is a ResStaffList? OR
What is [AFH Lic #] ResStaffList [00-00-00 date]?
The CI found an open intake 3741652 in TIVA but not found in FMS Visit list. The CI did not do this.
What is not initiating "ADD VISIT" of intake 3741652 in FMS?
What is the CI added intake 3741652 in TIVA's "Create Provider Work"
FMS showed open CI Visit dated 20210105. The CI received additional intake for this home due 01/08/2021 and added this intake to the open intake by doing this.
What is clicking on the 3 dots [...] in the complaint box?
Manual Tickler showed Bluebird AFH uninitiated intake. CI was aware Bluebird AFH had 3 pending intakes. Clearing Manual Tickler require CI to do this.
What is opening the Bluebird AFH pending Complaints and clicking ADD/REMOVE button in Intake box to add the uninitiated intake?
Named Resident (NR), adult family home (AFH), Collateral Contact (CC), infection control (IC), other not affiliated with the home (ONA) are writing requirement when these terms are repeated in ISR narrative.
What is writing out the term before using the abbreviation?
What is abbreviating terms/phrases when used multiple times in a narrative?
CI do not need to save this list of interviewed individuals [who were not affiliated with the AFH].
What is Collateral Contact List?
The preferred word to use referring to all AFH workers.
What is Staff?
For example, AFH Staff when writing ISR.
Staff A (the Provider), Staff B (the Resident Manager)
The CI was attempting to initiate a new intake in FMS but found 3 uncompleted (open) Visits (exclamation point inside yellow triangle). The CI knows what happened in this situation.
What is the previous CI did not combine the 3 intakes into 1 FMS Visit?
The CI does this [and this] before initiating contact with the AFH Provider.
What is Complainant Contact and documenting the contact in "Add Provider Note"?
The preferred term for "911".
What is the Emergency Medical Services (EMS)?
The CI received multiple documents from an AFH Provider by fax. The CI store this electronic record in this manner.
What is using the electronic naming key for each document and storing the multiple documents in 1 folder in the Shared Drive.
For example:
752612 RL NCP 01-08-21, 752612 RLAssessment 01-08-21, 752612 StaffRecords 01-08-21. These are further saved in 1 folder labeled as 752612 AFHDocuments 01-08-21
Complainant call is done at this stage of the CI process.
What is Calling the Complainant first prior to calling the Provider or prior to initiating the complaint?
The CI saw 3 exclamation point inside a yellow triangle in FMS, while initiating a visit. The CI's first action is this.
What is the CI contact the investigator listed in the 3 visits? Consider adding the new intake to the open ones? Or contact the FM to purge all intakes into 1?
The 3 yellow triangle (open visits) should have been purged into 1 FMS visit.
To do this, click on the "..." in the intake box and add all intakes to the visit.
The CI saw 3 yellow exclamation (pending intakes) in TIVA while initiating a new intake. The CI's first action is this.
The CI contact the investigator responsible for the 3 exclamation (pending intakes).
NOTE: There should only be one yellow exclamation (pending intake) in TIVA. Adding another intake require the CI to go to COMPLAINTS Tab click on ADD/REMOVE button in the intake box.
The preferred written documentation of COVID-19 is this.
What is "Coronavirus 2019 (Covid-19), an infectious respiratory illness"?
The CI received email communication from a Provider. The CI save this in this manner.
What is not saving the email in the Shared Drive but writing the document in the Working Papers or Printing the email and attaching to the Working Papers?
(^-^) SMILE :)
You got LUCKY... There's no statement here but you earned the points!!!!!
There's no correct response here but you earned the points (^-^).
Which one comes first FMS or TIVA
What is FMS comes first before TIVA?
This is NOT the STANDARD practice when initiating an intake in TIVA.
What is opening a "Create Provider Work" and adding the intake manually?
This is NOT the STANDARD practice when writing the Allegations in an ISR.
When there are multiple allegations, the CI should do this when writing the ISR.
What is Copying and Pasting the Allegation from the intake.
What is Multiple allegations are numbered?
NOTE: Each Allegation(s) should be summarized in a sentence or two.
The CI saves electronic record in the Shared Drive and does this in the Working Papers [WP].
What is attaching the "Cross Reference AFH" page to the WP?
NOTE: Also known as "The Last page"
VASOR (Vulnerable Adult Statement of Rights) is given to residents in this cases.
What is abuse, neglect, exploitation investigation cases?