Planning
Define Planning
Managers establish goals and objectives for an organisation and determine the best way to achieve them.
Three Levels of Management
Top, Middle, First Line
What is leading?
The process in which involves guiding, directing and motivating people to work towards achieving organisational goals.
Why do we need controlling?
monitoring activities to ensure they are done as planned.
The major functions that a manager does:
Planning, Organising, Leading, Controlling
What do good goals need to be?
SMART
Two types of Organisational Structure
Tall and Wide
Name three different examples of leaders
Based on answer
How can a bakery use the controlling function?
Tasting each pastry from each batch baked
Methods of grouping organisation
Department, Location, Product
Outline every letter in the SMART abbreviation
Specific, Measurable, Achievable, Realistic, Timely
What does Top Management do?
Those who make company-wide decisions and determines the overall goals and direction of the company
What are two advantages and disadvantages of autocratic leaders?
Quick Decisions, Good for low-skilled employees, improves productivity BUT can demotivate workers, may not be the best way to get things done
What are the first two steps of the control process?
1) set performance standards
2) measure actual performance
Who are subordinates?
Persons who receive instructions and are in lesser authority
Form a SMART goal for a business
S, M, A, R, T based on answer
What does Middle Management do?
Those who carry out company plans and decisions made by the top management
Define Laissez Faire Leadership.
The leader provides little or no direction and gives subordinates as much freedom as possible.
Give an example of the control process of a book store
.
Importance of leading
1. Motivating workers to perform their tasks
2. Avoiding problems and mistakes
3. Improving company performance
What are the steps in Planning?
1.Establishing objectives and goals
2. Gathering useful and relevant information
3. Evaluating and determining alternative options
4. Setting a time frame for actions
5. Implementing the plan
Who are involved in First Line Management and what do they do?
Those who supervises workers in the daily operation of the business
Name one advantage and disadvantage of all three forms of leadership
.
True or false? Explain: Managers have to take corrective actions after comparing actual performance with the performance standards.
False - Managers only have to take corrective actions if the actual performance deviates significantly from the performance standard.
Tall Structure Characteristics:
Levels of Management: Many levels
Communication: Difficult, information may be delayed or distorted
Efficiency and flexibility: Less efficient and inflexible
Span of control: Narrow, lots of managers who each manage a few subordinates
Motivation: Low