Mission & Values
The value "We are peers supporting peers. Our services are grounded in our lived experiences."
What is Peer Run
Facilitators should be versed and able to explain the importance of each what, should a member have a question?
What is Group Guidelines
What is the email address the pilot uses?
When should a facilitator sign into the UBW zoom account?
When is five to ten minutes prior to the group start time.
For approximately how long should the facilitator welcome the group members as they log in on Zoom.
What is five minutes.
Depending on the group, the facilitator may stretch the time, but are cautioned not to start too late in respect of those who are on time and to make sure group ends on time.
The value "We expect open minded peers who treat themselves and others with respect and honesty which empowers growth."
What is Personal Responsibility
Facilitators should contact who if there is an emergency during the meeting?
Who is Michelle Price and Carolyn Quinn.
(Bonus points if contestant already has their cell phone numbers saved in his/her cell phone)
Should a facilitator google, search for a member online or any social media platform?
What is No
In zoom member's name display, what does encouraging members and facilitators to include a preferred pronoun model?
For example: Joseph (he/him), Nick (they/them), Mia (she/her)
What is inclusivity
If you are unsure how to pronounce a new group member's name what should a facilitator do?
What is ask the member.
If you do not know how to pronounce it, do not take a guess, and pronounce incorrectly, as this can be experienced as insensitive and a microaggression. If they attend your group often, make a note on how to phonetically pronounce their name to refer to later. Try to listen intently and ask if you’re saying it correctly 1-2 times (not more because we do not want to make it a big deal or embarrass them). Do not ask them for a nickname to make it easier on you unless they offer one, it is our job to do the work to refer to them as they want to be called.
A place where where peers offer hope and skills for recovery to people living with mental illness and/or substance use disorder.
What is United by Wellness: a Virtual Wellness Center.
Facilitators should understand leading a peer group can be challenging at times. What could facilitators practice to be do something nice for him/herself?
What is selfcare
Who can share the membership portal link with someone?
Who is no one;
What is surveymonkey membership form
What is the UBW weekly constant contact newsletter
What should facilitators prepare ahead of a group?
What is documents or tabs for a shared screen
What is messages to put into the zoom chat,
What are resources to share with members
What are in case of emergency contact numbers
How should a facilitator act when group members first join a group?
What is friendly.
These first few minutes are your first impression and can help set the tone by helping everyone to feel seen and welcome from the get-go! Welcome each member by name.
United By Wellness Center is a virtual center designed so all members have the opportunity for a sense of commonality…purpose…unity through this action.
What is engagement
Facilitators are expected to help members focus on a member's what?
What is a member's strengths.
A facilitator is asked to provide two or more weeks notice if they are unable to facilitate one of their UBW scheduled groups due to vacation or summer schedules. Whose responsibility is it to share that a facilitator's time off was confirmed by the facilitator's direct supervisor?
Who is the facilitator.
Facilitators should contact Carolyn & Michelle unitedbywellness@mhanj.org and CC their direct supervisor, when notifying they are using a vacation or personal day off.
What document should facilitators review before every group due to it changing based on other facilitator's groups?
What is the "Member Behaviors to Be Aware of" document.
It is a facilitators job to review this document for any additions and to refresh their memory before they facilitate any group. Any verbal warnings will be kept in a document in real time by all facilitators. If a member’s behavior requires a verbal or written warning it will be found in this document.
Should facilitators take attendance during the warm welcome?
What is yes
Take attendance by writing down names or adding names to word document or spread sheet. You can also access after the group the attendance through zoom reporting too. Staff will be provided the county UBW members live, so no need to take the time to identify which county a group member lives in.
What philosophy embraces that "Group members are not required to attend every group and there is no requirement to be present for the same group every week."
What is an open-door policy.
What is a facilitator doing when he/she mutes a member, asks a member to enter a breakout room privately, be removed from a group or have a conversation after the group.
What is redirecting a member.
Who can contact a member using a personal phone, email address or social media account?
Who is no one
Who is no volunteer or staff of MHANJ
Should facilitators take a quiet moment to ground him/herself to set an intention for the group - reflect on the kind of energy he/she would like to bring to group, what he/she hopes to accomplish, and how he/she would like members to feel when they leave.
What is Yes
Is a member signs onto the meeting by phone what should the facilitator ask the member for permission to do?
What is change the phone number displayed on zoom to the member's preferred name.