Appearance & Attire
Are suits and ties always appropriate?
No, sometimes work environments tend to be more relaxed.
Is personal space valued?
Yes
How are business cards exchanged?
Informally
Who takes care of the bill?
The host
How do you respond to "how are you?"
"okay" or 'fine" is common
What kind of colors are worn?
usually conservative
What does smiling and not slouching address to the other person?
It shows interest
Who is expected to participate in a meeting?
Everyone
When is it appropriate to order a drink?
Never during the day, but one at an evening meal is okay
How is the phrase "how are you?" used?
it is a polite greeting
What should men's hair be like?
clean, combed and neatly trimmed
How is eye contact viewed?
Polite and shows interest
How is time valued in American culture?
Don't be late, arrive on time
Who transitions the conversation from small talk to business talk?
The host
Is direct eye contact appropriate?
Yes
long or short, but only long if they can maintain it
What does the phrase "piece of cake" mean?
something is easy
What is expected at the beginning of a meeting/negotiation?
A short social chat
What is often a standard part of a business deal?
business meals and after work activities
What gesture is commonly used to introduce oneself?
Shaking hands
Dresses, skirts, dress-pants
What body language is important?
Smile and don't slouch
How do negotiations work?
By the end both sides have to come to a mutual agreement
What are work get togethers used for?
solidify the business relationship
First names