Review
What is generally TRUE about how diversity impacts a workplace? A. It encourages the idea of groupthink to thrive. B. It causes opposition that leads to indecision. C. It is positively embraced by all employees D. It can cause positive and negative reactions.
D. It can cause positive and negative reactions.
Abed was told that he showed bias in his decision making when hiring a new employee. Based on this accusation, what MOST likely happened? A. He held too many interviews before making his final choice B. He hired his friend who was not qualified for the position. C. He asked for the entire team to weigh in on his hiring decision. D. He did a lot of research before announcing his final choice.
B. He hired his friend who was not qualified for the position.
During an interview, Miguel is asked about his personal leadership style. What keyword is the MOST appropriate for him to use in his response to positively address leadership? A. influence B. comedy C. control D. bossiness
A. influence
Jacob has a growth mindset. His boss asks him to redo a presentation that he has finished to make it livelier and more interesting. How would Jacob MOST likely respond to this directive? A. He would think that he is a failure as an employee. B. He would try harder to make an improved product. C. He would quit his job because he cannot do any better. D. He would feel ashamed that he did a horrible job.
B. He would try harder to make an improved product.
Whenever Sofia faces an ethical dilemma at work, she always asks herself, “Is this action for the greater good?” Which model of ethics does Sofia MOST likely use? A. the virtue approach B. the ethical approach C. the consequentialist approach D. the deontological approach
C. the consequentialist approach
Demetrius is an employee who works hard to help his team reach its yearly performance goals. He isn’t really friendly with his team, but they do work hard to achieve high standards. According to Jim Collins’s five levels of leadership, how would Demetrius BEST be categorized? A. He is a highly capable individual. B. He is a contributing team member. C. He is an effective leader. D. He is an executive.
C. He is an effective leader.
What is the main difference between a spending log and a budget? A. A spending log is used by banks to determine loan eligibility. B. A spending log is usually prepared after a monthly budget. C. A spending log is what you plan to spend in the future. D. A spending log is what you have already spent in the past.
D. A spending log is what you have already spent in the past.
Trevor’s boss has asked him to start working remotely. How will this MOST likely change Trevor’s life? A. He will not need to commute to work anymore. B. He will no longer need his laptop and passwords. C. He will be less reliant on technology and Wi-Fi. D. He will see his family less often than before.
A. He will not need to commute to work anymore.
Norma has been put on a new team. What is the first question she should ask her teammates? A. When do we need to finish this task? B. What is the main goal of this team? C. What is my incentive for working hard? D. How can we get this done as quickly as possible?
B. What is the main goal of this team?
Emma’s school requires her to join a CTSO. What does this MOST likely mean for Emma? A. She will be involved in groupthink when making decisions. B. She will attend events and conferences about her career field. C. She will have limited opportunities to network with others.
She will be offered many lateral career moves at a young age.
B. She will attend events and conferences about her career field.
Khalid is visiting with a financial advisor who offers him this advice: “Pay yourself first.” What does the financial advisor MOST likely want Khalid to do based on this advice? A. Put money aside in a savings account. B. Spend money on only essential things. C. Live in the moment and do what he wants. D. Take out small loans to help other people.
A. Put money aside in a savings account.
Caroline is unsure whether she should get a loan or open a line of credit. She asks the bank employee to explain the difference between these two options to her. What should the bank employee say to Caroline to MOST accurately explain these products? A. They are essentially the same products and offer the same benefits. B. A loan is money that is borrowed for a specific purpose, like a car. C. A line of credit is more likely to have very strict repayment terms. D. A loan is linked to a debit card; a line of credit is linked to a credit card.
B. A loan is money that is borrowed for a specific purpose, like a car.
Martin is using the technique known as “Five Whys.” What goal is he MOST likely trying to achieve? A. He wants to practice and rehearse his interviewing skills. B. He wants to foster a growth mindset instead of a fixed mindset. C. He wants to learn how people use critical thinking in the workplace. D. He wants to discover the root causes of a controversial issue.
D. He wants to discover the root causes of a controversial issue.
Mario is going to buy a new cell phone for $500. What will happen if Mario uses his credit card to make this purchase? A. He will need to pay $500 to his credit card company. B. The store will charge him 15 percent interest on his $500 phone C. His credit score will drop by 500 points until he pays $500. D. His bank will deduct $500 from his savings account.
A. He will need to pay $500 to his credit card company.
Henrietta is dealing with a morally ambiguous situation. What is MOST likely to be TRUE about her situation? A. She requires ethical reasoning to solve it. B. It has one clear correct answer. C. The best solution involves the virtue approach. D. There are only wrong answers.
A. She requires ethical reasoning to solve it.
What is TRUE about how MOST humans make decisions? A. They only make decisions that can be explained with logic. B. They prefer to use data to make important decisions. C. They primarily use emotions to make decisions.
They ask other people to make decisions on their behalf.
C. They primarily use emotions to make decisions.
Patrick’s supervisor tells his employees that they need to focus on peer-to-peer learning. How will this MOST likely be represented? A. The colleagues will mentor each other to complete a project. B. The supervisor will host a weekly class on teamwork. C. The employees will attend a conference to improve their skills. D. The company will offer free tuition to employees to attend college.
A. The colleagues will mentor each other to complete a project.
Whitney has always been a morning person. She likes to hop out of bed and start working right away. By the afternoon, she is wiped out and loses her focus. Which task from her to-do list should she work on in the morning to be MOST productive and efficient? A. call a co-worker to say hello and check in B. clean and organize the office space C. sign redundant form letters and send them D. prepare a detailed slideshow for a meeting
D. prepare a detailed slideshow for a meeting
Rohan’s company has suffered a breach of confidentiality. What MOST likely happened? A. Someone used the company’s copyrighted photos without permission. B. Computer hackers stole all of the customers’ credit card data. C. A former employee filed a complaint with OSHA about safety. D. Rohan violated his personal code of ethics to make a sale.
B. Computer hackers stole all of the customers’ credit card data.
Paul’s boss is presenting to a group of investors when, all of a sudden, his computer completely shuts down. The boss asks Paul to step in and fix his computer while he takes some questions from the investors. How would this task be MOST accurately prioritized using the Eisenhower Matrix? A. not urgent, not important B. urgent, not important C. urgent and important D. important, not urgent
C. urgent and important
Gabriel has decided to quit his job. What is one thing he should do to leave in the MOST professional manner? A. He should give at least two-days advance notice. B. He should officially let his employer know via text message. C. He should submit a signed letter of resignation to his supervisor. D. He should tell his colleagues first and then talk to his manager.
C. He should submit a signed letter of resignation to his supervisor.
Ryan’s colleague Kelly says that she is taking some time off work so she can celebrate Diwali with her family. Ryan is curious about this holiday. What should he do to BEST understand and respect Kelly’s culture? A. Ignore Kelly’s statement so he doesn’t say the wrong thing. B. Talk to other colleagues to see if they know what Kelly is talking about. C. Ask the HR department to host a class for everyone about Diwali. D. Search the internet to see if he can find out more information.
D. Search the internet to see if he can find out more information.
Sarah has been asked to create a cross-functional team to help her company solve some of their long-term issues. What should Sarah do to BEST put together this cross-functional team? A. She should pick people who focus on R&D. B. She should pick people who are all similar ages. C. She should pick people from the same department. D. She should pick people from different departments.
D. She should pick people from different departments.
Elizabeth is going to the bank to apply for a loan for a new car. What would be the MOST beneficial thing to happen for Elizabeth in this scenario? A. The bank is offering a high interest rate. B. Elizabeth has an extremely high credit score. C. The bank offers wealth management services. D. Elizabeth has recently completed a reconciliation.
B. Elizabeth has an extremely high credit score.
Santiago wants to make a lateral career move. What does he MOST likely want to do? A. He wants to change job responsibilities. B. He wants to work for a different company. C. He wants to make a lot more money. D. He wants to retire from his job soon.
A. He wants to change job responsibilities.