Product Knowledge
Holds
Banker Knowledge
Fees & Charges
Christmas Trivia
100

Per our November rate sheet, What is our new minimum balance for a money market plus?

$1,000

100

How long is a case by case hold?

2 Days

100

What is the name of our new third party card control app? 

Card Suite Lite

100

What is the monthly fee for a 2 signature watch/alert on an account?

$20 a month

100

What is the name of the Grinch's dog?

Max

200

Can a customer open a business account through our online account opening?

No only personal accounts

200

How long is a new account hold?

5 days 

200

What is the overdraft limit on a business account?

$1,500.00

200

What is the charge per service for any of our cash management services?

$25 per service

200

When Frosty comes alive, What are his first words?

"Happy Birthday"

300

How many withdrawals (online transfers and checks written) can a customer mark on a Money Market account?

6 monthly. 

300

What is the amount of a case by case hold?

$6,450 (Max)

300

What is the new domestic wire cut off time?

3:30 PM

300

What is the fee if a personal savings account falls below $500 minimum balance?

$6 monthly

300

In the movie Elf, What are the 4 main food groups per Buddy the elf?

Candy, Candy Canes, Candy corn & SYRUP!!!

400

The first payment on a Fresh start loan has to be made in ___ amount of days. 

15 Days

400

How much funds go on hold for a new account hold?

Entire amount

400

How many days does a customer have to file a dispute?

180 from transaction posted date 

400

What percentage do we charge non-customers to run coin?

1%

400

In Home Alone 1, Where were the McCallister family originally planning on going for vacation?

Paris

500

What is the rate a customer will get on their Platinum savings account if they do not meet qualifications on their platinum checking or gold cash back account?

0.05%

500

When would you put a doubt of collectability?

When the paying bank says they will not honor

500

How much is it to drill a box when Advancetech is not scheduled to come?

Total: $190.85 ($95 for travel and $95.85 to drill)

500

What is the monthly fee for the secure club checking account?

$12 a month

500

Which company first used Santa in commercial advertising for their product?

Coca-Cola