Product Knowledge
Per our November rate sheet, What is our new minimum balance for a money market plus?
$1,000
How long is a case by case hold?
2 Days
What is the name of our new third party card control app?
Card Suite Lite
What is the monthly fee for a 2 signature watch/alert on an account?
$20 a month
What is the name of the Grinch's dog?
Max
Can a customer open a business account through our online account opening?
No only personal accounts
How long is a new account hold?
5 days
What is the overdraft limit on a business account?
$1,500.00
What is the charge per service for any of our cash management services?
$25 per service
When Frosty comes alive, What are his first words?
"Happy Birthday"
How many withdrawals (online transfers and checks written) can a customer mark on a Money Market account?
6 monthly.
What is the amount of a case by case hold?
$6,450 (Max)
What is the new domestic wire cut off time?
3:30 PM
What is the fee if a personal savings account falls below $500 minimum balance?
$6 monthly
In the movie Elf, What are the 4 main food groups per Buddy the elf?
Candy, Candy Canes, Candy corn & SYRUP!!!
The first payment on a Fresh start loan has to be made in ___ amount of days.
15 Days
How much funds go on hold for a new account hold?
Entire amount
How many days does a customer have to file a dispute?
180 from transaction posted date
What percentage do we charge non-customers to run coin?
1%
In Home Alone 1, Where were the McCallister family originally planning on going for vacation?
Paris
What is the rate a customer will get on their Platinum savings account if they do not meet qualifications on their platinum checking or gold cash back account?
0.05%
When would you put a doubt of collectability?
When the paying bank says they will not honor
How much is it to drill a box when Advancetech is not scheduled to come?
Total: $190.85 ($95 for travel and $95.85 to drill)
What is the monthly fee for the secure club checking account?
$12 a month
Which company first used Santa in commercial advertising for their product?
Coca-Cola